[Remote] Product Manager: Customer Experience (Mobile & Web) - Contract
Note: The job is a remote job and is open to candidates in USA. Fetch is dedicated to helping pets live their healthiest and happiest lives through comprehensive insurance coverage. The Product Manager will lead and optimize the post-enrollment journey for customers, ensuring a seamless experience across iOS, Android, and Web applications.
Responsibilities
ā¢ Strategic Execution: You will drive key retention and engagement metrics by identifying and launching high-value features that align with our Q3/Q4 business goals
ā¢ Product Operations & Optimization: You aren't just building from scratch; you will act as a "product therapist" for the business, working with various Business Owners to maximize the use of our existing feature set and internal toolkits to solve immediate problems
ā¢ The "Strategic Filter": You will lead the discovery process to separate the "nice-to-haves" from the "must-haves," ensuring that every engineering hour is spent on projects that move the needle for our customers and the business
ā¢ Cross-Functional Orchestration: You will manage the delicate balance of stakeholder expectations, providing clear roadmaps and technical feasibility assessments to ensure all teams are aligned on what is being built and why
Skills
ā¢ 3+ years of related experience in Product Management, specifically managing mobile (iOS/Android) and web platforms
ā¢ Bachelor's degree required
ā¢ A strong understanding of the product development lifecycle, including integration and testing phases
ā¢ Ability to navigate complex conversations between business stakeholders and engineers, translating technical constraints into business realities
ā¢ Strong problem-solving skills with a focus on data-driven decision-making
Benefits
ā¢ Complimentary lunch daily
ā¢ Pets are always welcome
Company Overview
ā¢ Fetch Pet Insurance is a leading tech-enabled pet wellness company dedicated to helping pet parents give their cats and dogs a longer, healthier life. It was founded in 2003, and is headquartered in New York, New York, US, with a workforce of 201-500 employees. Its website is https://www.fetchpet.com/.
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Responsibilities
ā¢ Strategic Execution: You will drive key retention and engagement metrics by identifying and launching high-value features that align with our Q3/Q4 business goals
ā¢ Product Operations & Optimization: You aren't just building from scratch; you will act as a "product therapist" for the business, working with various Business Owners to maximize the use of our existing feature set and internal toolkits to solve immediate problems
ā¢ The "Strategic Filter": You will lead the discovery process to separate the "nice-to-haves" from the "must-haves," ensuring that every engineering hour is spent on projects that move the needle for our customers and the business
ā¢ Cross-Functional Orchestration: You will manage the delicate balance of stakeholder expectations, providing clear roadmaps and technical feasibility assessments to ensure all teams are aligned on what is being built and why
Skills
ā¢ 3+ years of related experience in Product Management, specifically managing mobile (iOS/Android) and web platforms
ā¢ Bachelor's degree required
ā¢ A strong understanding of the product development lifecycle, including integration and testing phases
ā¢ Ability to navigate complex conversations between business stakeholders and engineers, translating technical constraints into business realities
ā¢ Strong problem-solving skills with a focus on data-driven decision-making
Benefits
ā¢ Complimentary lunch daily
ā¢ Pets are always welcome
Company Overview
ā¢ Fetch Pet Insurance is a leading tech-enabled pet wellness company dedicated to helping pet parents give their cats and dogs a longer, healthier life. It was founded in 2003, and is headquartered in New York, New York, US, with a workforce of 201-500 employees. Its website is https://www.fetchpet.com/.
Apply tot his job
Apply To this Job