Remote Principal Support Engineer, Production - Unlock Your Potential

Remote Full-time
Job Highlights:

Company: Workwarp, a cutting-edge technology firm
Start Date: Immediate openings available for the right candidate
Compensation: Competitive salary and benefits package
Location: Remote work arrangement (PST time zone required)
Position: Principal Support Engineer, Production Support and Services


Job Description
We are seeking a highly motivated and experienced Principal Support Engineer to join our Production Support team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our cloud-based brokerage platform. Our technology stack is constantly evolving, providing a dynamic and exciting environment for learning and growth.
You will have the opportunity to work with a talented team of professionals, delivering innovative solutions and exceptional support to our customers. If you are a self-motivated individual with a passion for technology and a drive to succeed, we encourage you to apply for this exciting role.

Key Responsibilities:

Provide end-to-end support for our cloud-based brokerage platform
Collaborate with a geographically diverse team to deliver outstanding solutions
Build and leverage client and vendor relationships to drive business growth
Provide thought leadership and innovative solutions to complex technical problems


Requirements:

5+ years of experience in production support and on-call handling for 24/7 applications and infrastructure
Extensive experience working in AWS cloud environment
Programming language skills in Java, Python, or Node (desired)
Experience with infrastructure components such as EKS, Kafka, MQ, and database technologies like MongoDB and MariaDB
Familiarity with monitoring and alerting tools like CloudWatch and Datadog
Strong communication and interpersonal skills
Ability to work independently and as part of a team


Desired Skills and Experience:

Bachelor's degree in Engineering or Computer Science
MSCE or A+ certification (MSCE preferred)
AWS certifications (AWS SysOps, DevOps)
Domain knowledge and experience with brokerage back-office systems
Experience with CI/CD pipelines using Jenkins Core and Terraform


What We Offer:

Competitive salary and benefits package
Opportunity to work with a cutting-edge technology firm
Dynamic and exciting work environment
Professional development and growth opportunities


How to Apply:
If you are a motivated and experienced technical professional looking for a new challenge, please submit your application. We look forward to hearing from you.
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Your Future Starts Here
Don't miss out on this exciting opportunity. Apply now and take the first step towards an exciting and rewarding career with Workwarp.

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