[Remote-Position] Luxury Inn & Airbnb Operations Manager Job Â
We're looking for a high-impact individual to join our team as a Luxury Inn & Airbnb Operations Manager  Asheville, NC! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.   Apply Now
Why YouÂll Love This Job
Join Our Team as General Manager at LucilleÂs Mountain Top Inn & Spa!
Are you a hospitality professional with a passion for delivering unforgettable guest experiences? We are seeking a dynamic and guest-focused General Manager to lead operations at our picturesque mountain resort and spa. Recently featured on Trips to Discover and awarded the Tripadvisor Travelers Choice Award, LucilleÂs Mountain Top Inn & Spa is recognized for its exceptional guest service and stunning location.
As General Manager, youÂll oversee all aspects of our day-to-day operations, ensuring excellence in service and team performance. This role involves managing key departments, including the front desk, concierge, housekeeping, reservations, and spa services. YouÂll also be responsible for driving sales, optimizing operations, and fostering a positive work environment.
What WeÂre Looking For:The ideal candidate will have exceptional management and customer service skills, coupled with a proven background in the hospitality industry. If youÂre enthusiastic about leading teams and creating memorable stays for our guests, weÂd love to hear from you!
What We Offer:
Competitive compensation aligned with industry standards
A supportive and growth-oriented work environment
The opportunity to lead a passionate team at one of the areaÂs premier mountain retreats
Relocation assistance
Key Responsibilities:
Foster a welcoming and professional culture throughout the inn
Manage reservations via apps and websites, monitor inventory through POS systems, and coordinate guest check-ins with efficient room assignments
Develop and enforce policies and procedures for smooth operations across guest services, housekeeping, maintenance, and security
Oversee supplier and vendor relationships to ensure adequate inventory and operational supplies
Ensure compliance with health, safety, labor, and licensing regulations
If youÂre ready to take the lead in a thriving hospitality environment, we canÂt wait to connect with you!
Job Duties and Responsibilities
 Overseeing routine operations, including front desk, housekeeping, managing staff, ensuring guest satisfaction and maintaining the physical facilities.
 Training staff members, including front desk clerks, housekeepers, food & beverage team, maintenance workers and administrative staff.
 Addressing guest complaints and concerns, monitoring guest feedback and implementing changes to improve customer satisfaction.
 Planning and implementing capital improvements to the inn, such as renovations, upgrades or expansions.
 Managing inventory to meet financial goals and providing leadership to inn staff members when required.
 Creating a memorable customer experience by delivering on guest expectations while exceeding them.
Qualifications
 5+ years of experience as a hotel manager, hotel operations manager or similar role.
 Preferred: BachelorÂs degree in hospitality management or a related field.
 Experience managing a luxury or high-end hotel and a large team of staff.
 Demonstrated success in managing regular operations, including guest experience and operational performance.
 Possess strong communications skills to effectively interacts with guests, staff members and vendors.
 Ability to resolve problems quickly, such as guest complaints or staff conflicts.
 A keen eye for detail to monitor all aspects of the innÂs operations, from housekeeping to food & beverage services. Excellent sales and marketing acumen with great interpersonal skills.
 Ability to work flexible hours, including nights, weekends and holidays.
 Strong leadership skills, problem-solving understanding and commitment to providing excellent customer service.
Apply Now
Type: Full Time (Salaried)
Job ID: 143882 Apply Job! We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now
Why YouÂll Love This Job
Join Our Team as General Manager at LucilleÂs Mountain Top Inn & Spa!
Are you a hospitality professional with a passion for delivering unforgettable guest experiences? We are seeking a dynamic and guest-focused General Manager to lead operations at our picturesque mountain resort and spa. Recently featured on Trips to Discover and awarded the Tripadvisor Travelers Choice Award, LucilleÂs Mountain Top Inn & Spa is recognized for its exceptional guest service and stunning location.
As General Manager, youÂll oversee all aspects of our day-to-day operations, ensuring excellence in service and team performance. This role involves managing key departments, including the front desk, concierge, housekeeping, reservations, and spa services. YouÂll also be responsible for driving sales, optimizing operations, and fostering a positive work environment.
What WeÂre Looking For:The ideal candidate will have exceptional management and customer service skills, coupled with a proven background in the hospitality industry. If youÂre enthusiastic about leading teams and creating memorable stays for our guests, weÂd love to hear from you!
What We Offer:
Competitive compensation aligned with industry standards
A supportive and growth-oriented work environment
The opportunity to lead a passionate team at one of the areaÂs premier mountain retreats
Relocation assistance
Key Responsibilities:
Foster a welcoming and professional culture throughout the inn
Manage reservations via apps and websites, monitor inventory through POS systems, and coordinate guest check-ins with efficient room assignments
Develop and enforce policies and procedures for smooth operations across guest services, housekeeping, maintenance, and security
Oversee supplier and vendor relationships to ensure adequate inventory and operational supplies
Ensure compliance with health, safety, labor, and licensing regulations
If youÂre ready to take the lead in a thriving hospitality environment, we canÂt wait to connect with you!
Job Duties and Responsibilities
 Overseeing routine operations, including front desk, housekeeping, managing staff, ensuring guest satisfaction and maintaining the physical facilities.
 Training staff members, including front desk clerks, housekeepers, food & beverage team, maintenance workers and administrative staff.
 Addressing guest complaints and concerns, monitoring guest feedback and implementing changes to improve customer satisfaction.
 Planning and implementing capital improvements to the inn, such as renovations, upgrades or expansions.
 Managing inventory to meet financial goals and providing leadership to inn staff members when required.
 Creating a memorable customer experience by delivering on guest expectations while exceeding them.
Qualifications
 5+ years of experience as a hotel manager, hotel operations manager or similar role.
 Preferred: BachelorÂs degree in hospitality management or a related field.
 Experience managing a luxury or high-end hotel and a large team of staff.
 Demonstrated success in managing regular operations, including guest experience and operational performance.
 Possess strong communications skills to effectively interacts with guests, staff members and vendors.
 Ability to resolve problems quickly, such as guest complaints or staff conflicts.
 A keen eye for detail to monitor all aspects of the innÂs operations, from housekeeping to food & beverage services. Excellent sales and marketing acumen with great interpersonal skills.
 Ability to work flexible hours, including nights, weekends and holidays.
 Strong leadership skills, problem-solving understanding and commitment to providing excellent customer service.
Apply Now
Type: Full Time (Salaried)
Job ID: 143882 Apply Job! We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now