[Remote-Position] Customer Service Representative - Reno/Tahoe
Core Information:Company: WorkwarpLocation: RemoteCompensation: a competitive salaryStart Date: Immediate openings availablePosition: Customer Service Representative - Reno/tahoe Airport  Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
Enterprise Mobility has an exciting opportunity for a Customer Service Representative Sr. The Customer Service Representative Sr will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CSR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
Opening available at the following branch location: 2555 Aviation Blvd, Reno, NV 89502
This is a full time position that pays $20 / hour
We offer:
 Paid time off
 Employee discount
 Retirement savings plan including 401k with matching profit sharing
 Health Insurance
 Life Insurance
 Dental Insurance
 Vision Insurance
 Training and development
Schedules Available:
 10a-6:30p Saturday - Wednesday
 10a-6:30p Tuesday - Saturday
 2:30p-11p Wednesday - Sunday
 2:30p-11p Tuesday - Saturday
 3:30p - 12a Tuesday - Saturday
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
 Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
 Meet and greet customers in a friendly and timely manner
 Provide directions and general assistance
 Assist to assess condition of rental upon return
 Process returns, check-ins and exit kiosk transactions
 Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
 Understand and communicate rental terms and conditions, vehicle features and other services
 May sell optional protection products, upgrades, fuel options and other additional equipment
 Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
 Clean vehicle interior and exterior by hand or by operating washing equipment when needed
 Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
 Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
 Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
 Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
 High School Diploma or G.E.D. required.
 Must have a minimum of 1 year of customer service and sales experience in retail, guest service, or hospitality
 Must have a current and valid driver's license
 No more than 2 moving violations and/or at fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
 Must be at least 18 years of age.
 Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment. Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
Enterprise Mobility has an exciting opportunity for a Customer Service Representative Sr. The Customer Service Representative Sr will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CSR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
Opening available at the following branch location: 2555 Aviation Blvd, Reno, NV 89502
This is a full time position that pays $20 / hour
We offer:
 Paid time off
 Employee discount
 Retirement savings plan including 401k with matching profit sharing
 Health Insurance
 Life Insurance
 Dental Insurance
 Vision Insurance
 Training and development
Schedules Available:
 10a-6:30p Saturday - Wednesday
 10a-6:30p Tuesday - Saturday
 2:30p-11p Wednesday - Sunday
 2:30p-11p Tuesday - Saturday
 3:30p - 12a Tuesday - Saturday
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
 Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
 Meet and greet customers in a friendly and timely manner
 Provide directions and general assistance
 Assist to assess condition of rental upon return
 Process returns, check-ins and exit kiosk transactions
 Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
 Understand and communicate rental terms and conditions, vehicle features and other services
 May sell optional protection products, upgrades, fuel options and other additional equipment
 Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
 Clean vehicle interior and exterior by hand or by operating washing equipment when needed
 Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
 Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
 Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
 Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
 High School Diploma or G.E.D. required.
 Must have a minimum of 1 year of customer service and sales experience in retail, guest service, or hospitality
 Must have a current and valid driver's license
 No more than 2 moving violations and/or at fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
 Must be at least 18 years of age.
 Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment. Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now