[Remote-Position] Consultant - Functional
Role Snapshot:Company: WorkwarpCompensation: a competitive salaryLocation: RemotePosition: Consultant - FunctionalStart Date: Immediate openings available  Description:
 Responsible for gathering and identifying customer business requirements from users, customers, and other stakeholders.
 This includes creating, maintaining business requirement documents, use cases (including edge cases), and process diagrams.
 Help facilitate client workshops either onsite or remotely demonstrating understanding in best practices during the implementation of Workforce Management Software
 Help manage customer expectations with relevant communication during key stages of the project lifecycle
 Gather customer-specific product needs by completing the standard product questionnaires with valid information and communicate information to WFS project teams
 Escalate out of scope requirements and delays to the Project Manager
 Provide status updates to Project Manager, customers, and stakeholders on project status
 Maintain requirements and keep record of important project artifacts in designated project repository
 Organize multiple tasks and... prioritize as needed to meet deadlines
 Attend and participate in team meetings
 Follow process and continuously improve skills by following procedures and processes established by the Functional Consultant Competency Team Leaders
 Estimate work effort with accuracy
 Partner with all WFS internal teams during project phases to ensure a successful customer implementation
 Assist customers with software testing along with roll out and go-live activities such as data loads and system initialization
 Learn and mentor others regarding the aspects of labor laws and how they impact employers and their employees
 Deliver web-based and on-site customer solution training workshops
 Investigate potential Workforce Suite Product project implementation quality issues reported during customer testing phases, including tracking and reporting trending defects
 Attend training courses and undertake self-learning as required to further develop the skills and knowledge necessary for continued success
 Maintain WFS Product Suite certifications required
 Able to consider the customer needs in the development of strategic plans
 Troubleshoot issues and escalate problems to appropriate technical experts
 Track billable and non-billable project hours
 Help mentor other team members
 Understands various project management methodologies
Requirements:
 2 years+ experience working in HR/Payroll/HRIS/Business/Systems Analysis or Quality Assurance
 Knowledge in generating process documentation
 Strong written and verbal communication skills including technical writing skills
 Entrepreneurial mindset required, as the role needs capability of rapidly shifting focus and responding to ever-changing conditions
 Familiarity with or background in HR, Payroll, or Workforce Management preferred
 Familiar with aspects of labor laws and how they impact employers and their employees preferred
 Experience implementing/full life cycle packaged software system preferred
Benefits:
 Flexible Hours / Work from Home Policy
 Pension
 Performance Bonus
 25 days holiday plus birthday
 Career Development and Training  Be the CEO of your career!
 Company paid LinkedIn Learning subscription.
 Diversity, Equity, and Inclusion Initiatives including committees such as: Women for Inclusion Age: Unity Beyond Years Racial Equality/Discrimination Mental and Physical Ability WorkForce Pride Network Global Perspectives Band of Veterans
 Health and Wellness / Gym Reimbursement
 Private Health Insurance
 Parental Leave
 Employee Assistance Program
 Shopping discounts
 Community Outreach Programs and Charitable Support Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
 Responsible for gathering and identifying customer business requirements from users, customers, and other stakeholders.
 This includes creating, maintaining business requirement documents, use cases (including edge cases), and process diagrams.
 Help facilitate client workshops either onsite or remotely demonstrating understanding in best practices during the implementation of Workforce Management Software
 Help manage customer expectations with relevant communication during key stages of the project lifecycle
 Gather customer-specific product needs by completing the standard product questionnaires with valid information and communicate information to WFS project teams
 Escalate out of scope requirements and delays to the Project Manager
 Provide status updates to Project Manager, customers, and stakeholders on project status
 Maintain requirements and keep record of important project artifacts in designated project repository
 Organize multiple tasks and... prioritize as needed to meet deadlines
 Attend and participate in team meetings
 Follow process and continuously improve skills by following procedures and processes established by the Functional Consultant Competency Team Leaders
 Estimate work effort with accuracy
 Partner with all WFS internal teams during project phases to ensure a successful customer implementation
 Assist customers with software testing along with roll out and go-live activities such as data loads and system initialization
 Learn and mentor others regarding the aspects of labor laws and how they impact employers and their employees
 Deliver web-based and on-site customer solution training workshops
 Investigate potential Workforce Suite Product project implementation quality issues reported during customer testing phases, including tracking and reporting trending defects
 Attend training courses and undertake self-learning as required to further develop the skills and knowledge necessary for continued success
 Maintain WFS Product Suite certifications required
 Able to consider the customer needs in the development of strategic plans
 Troubleshoot issues and escalate problems to appropriate technical experts
 Track billable and non-billable project hours
 Help mentor other team members
 Understands various project management methodologies
Requirements:
 2 years+ experience working in HR/Payroll/HRIS/Business/Systems Analysis or Quality Assurance
 Knowledge in generating process documentation
 Strong written and verbal communication skills including technical writing skills
 Entrepreneurial mindset required, as the role needs capability of rapidly shifting focus and responding to ever-changing conditions
 Familiarity with or background in HR, Payroll, or Workforce Management preferred
 Familiar with aspects of labor laws and how they impact employers and their employees preferred
 Experience implementing/full life cycle packaged software system preferred
Benefits:
 Flexible Hours / Work from Home Policy
 Pension
 Performance Bonus
 25 days holiday plus birthday
 Career Development and Training  Be the CEO of your career!
 Company paid LinkedIn Learning subscription.
 Diversity, Equity, and Inclusion Initiatives including committees such as: Women for Inclusion Age: Unity Beyond Years Racial Equality/Discrimination Mental and Physical Ability WorkForce Pride Network Global Perspectives Band of Veterans
 Health and Wellness / Gym Reimbursement
 Private Health Insurance
 Parental Leave
 Employee Assistance Program
 Shopping discounts
 Community Outreach Programs and Charitable Support Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now