[Remote-Position] Clinical Administrative Coordinator - National
Core Information:Position: Clinical Administrative Coordinator - National RemoteStart Date: Immediate openings availableCompany: WorkwarpCompensation: a competitive salaryLocation: Remote  Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and... career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to make an impact.
This position is full-time (40 hours/week), Sunday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime and weekends.
Specific schedule will be assigned either one week before the employment or on the first day of employment.
We offer 4 - 6 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
YouÂll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
 Manage administrative intake of members
 Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
 Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
 Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
 Handle resolution/inquiries from members and/or providers
This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours.
YouÂll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
 High School Diploma / GED
 Must be 18 years of age OR older
 2 years of customer service experience
 Experience with Microsoft Word, Microsoft Excel and Microsoft Outlook
 Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM PST from Sunday - Saturday including the flexibility to work occasional overtime and weekends based on business need
Preferred Qualifications:
 Experience with working within the health care Industry and with health care insurance
 Experience with working in a hospital, physician's office or medical clinic setting
 A clerical OR administrative support background
 Knowledge of ICD-9 and CPT codes
 Experience with working in a call center
 Ability to multitask
Telecommuting Requirements:
 Ability to keep all company sensitive documents secure (if applicable)
 Required to have a dedicated work area established that is separated from other living areas and provides information privacy
 Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
 All employees working remotely will be required to adhere to UnitedHealth GroupÂs Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited tolocal labor markets, education, work experience, certifications, etc.UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youÂll find a far-reaching choice of benefits and incentives.
Application Deadline:This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneÂof every race, gender, sexuality, age, location, and incomeÂdeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes  an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO Apply Job! Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now
Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to make an impact.
This position is full-time (40 hours/week), Sunday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime and weekends.
Specific schedule will be assigned either one week before the employment or on the first day of employment.
We offer 4 - 6 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
YouÂll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
 Manage administrative intake of members
 Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
 Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
 Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
 Handle resolution/inquiries from members and/or providers
This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours.
YouÂll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
 High School Diploma / GED
 Must be 18 years of age OR older
 2 years of customer service experience
 Experience with Microsoft Word, Microsoft Excel and Microsoft Outlook
 Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM PST from Sunday - Saturday including the flexibility to work occasional overtime and weekends based on business need
Preferred Qualifications:
 Experience with working within the health care Industry and with health care insurance
 Experience with working in a hospital, physician's office or medical clinic setting
 A clerical OR administrative support background
 Knowledge of ICD-9 and CPT codes
 Experience with working in a call center
 Ability to multitask
Telecommuting Requirements:
 Ability to keep all company sensitive documents secure (if applicable)
 Required to have a dedicated work area established that is separated from other living areas and provides information privacy
 Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
 All employees working remotely will be required to adhere to UnitedHealth GroupÂs Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited tolocal labor markets, education, work experience, certifications, etc.UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youÂll find a far-reaching choice of benefits and incentives.
Application Deadline:This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneÂof every race, gender, sexuality, age, location, and incomeÂdeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes  an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO Apply Job! Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now