[Remote] Pharmacy Technician Patient Outreach Coordinator

Note: The job is a remote job and is open to candidates in USA. Shields Health Solutions is focused on growing their specialty pharmacy patient population and is seeking a Pharmacy Technician Patient Outreach Coordinator. The role involves making outbound calls to educate patients on the services offered by their Specialty Pharmacy Program and ensuring patient confidentiality while providing excellent customer service. Responsibilities • Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy • Educate patients on the services offered by the Shields Specialty Pharmacy Program • Protect Shields values by keeping information confidential • Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model • Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication • Identify supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs and band-aids • Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training) • Perform other duties as assigned Skills • Licensed North Carolina pharmacy technicians • 0-1 years' experience as a Pharmacy Technician or related experience • Nationally certified from PTCB or equivalent • PTCB/ExCPT License Education Requirements • High school diploma or GED required • Bachelor's Degree Company Overview • Shields Health Solutions is a specialty pharmacy accelerator that partners with hospitals to develop and manage specialty pharmacy programs. It was founded in 2012, and is headquartered in Stoughton, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is Apply tot his job