[Remote] Pharmacy Shipping & Delivery Support Specialist

Note: The job is a remote job and is open to candidates in USA. Gifthealth is revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. They are seeking a proactive and detail-oriented Pharmacy Shipping & Delivery Support Specialist to support the account management team and maintain strong client relationships while ensuring deliverables are met. Responsibilities Serve as a point of contact for day-to-day client, patient, and customer success team support and coordination Assist in managing ongoing projects, timelines, and deliverables Coordinate with internal teams to ensure client and customer expectations are met Track and update account details, shipments (UPS), and communications Conduct investigations for missing or damaged packages Create replacements in our pharmacy system and queue for shipping when appropriate Document all investigation and replacement outcomes thoroughly Skills 0–2 years of experience in account management, customer success, project coordination, or a related field Strong communication and interpersonal skills Highly organized with strong attention to detail Ability to manage multiple tasks and priorities in a fast-paced environment Proficient in Microsoft Office, Google Workspace, or similar tools; familiarity with CRM or project management software is a plus Bachelor's degree in Business, Communications, Marketing, or a related field (or equivalent experience) Pharmacy Technician Trainee license required Certification: Pharmacy Technician certification preferred. Pharmacy Technician certification must be obtained within one year of employment Company Overview GiftHealth is a healthcare tech startup that streamlines pharmacy experience with free delivery and competitive medication pricing. It was founded in 2020, and is headquartered in Columbus, Ohio, USA, with a workforce of 501-1000 employees. Its website is