[Remote] Payroll and Benefits Specialist

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Velir is an established mid-sized agency focused on supporting their people through accurate payroll and benefits management. As a Payroll & Benefits Specialist, you will manage US payroll, coordinate with international partners, and oversee benefits administration while ensuring compliance and process improvement.

Responsibilities
• Run end-to-end US payroll in Rippling with accuracy and consistency
• Audit changes carefully — new hires, comp updates, bonuses, terminations
• Coordinate payroll submissions and approvals with UK and Canada EOR partners
• Oversee global contractor payments and documentation
• Maintain multi-state compliance and partner with Finance on reconciliations
• Manage year-end processes (W-2s, 1099s, EOR coordination)
• Serve as the trusted, calm point of contact for payroll questions and issue resolution
• Own eligibility, enrollments, and life event changes in Rippling
• Administer medical, dental, vision, life, disability, and voluntary programs
• Lead Open Enrollment execution end-to-end
• Partner closely with brokers and carriers on reconciliations, renewals, and issue resolution
• Translate complex benefits information into practical, clear guidance for employees when they are hired and on-going
• Support FMLA, state leaves, disability, and other leave programs
• Ensure coordination between leave tracking, payroll adjustments, and benefits continuation
• Respond to employee questions with professionalism, empathy, and strong follow-through
• Troubleshoot issues across payroll systems, carriers, and vendors — owning resolution from start to finish
• Maintain organized, audit-ready documentation
• Identify inefficiencies and strengthen payroll and benefits workflows
• Improve controls, reporting, and documentation
• Help fine-tune our recently implemented HRIS (Rippling) — improving configuration, data integrity, and usability
• Proactively suggest smarter ways to operate as we scale domestically and internationally

Skills
• 3–5 years of payroll, benefits, or People Operations experience in a small organization
• Strong exposure to multi-state US payroll
• Comfortable interfacing directly with employees and external vendors/brokers
• Highly detail-oriented — you catch what others miss
• A self-starter who figures things out without waiting for instructions or answers…you enjoy the search for answers
• Confident and composed when problem-solving with employees
• Bold enough to identify improvements — disciplined enough to execute them well
• Experience with Rippling is a plus
• EOR experience a plus
• Experience participating in or refining an HRIS implementation strongly preferred

Company Overview
• Velir is a full-service Digital Agency that designs and develops enterprise web solutions for experience-driven websites. It was founded in 2000, and is headquartered in Somerville, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.velir.com/.

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