Remote Patient Scheduler (Telehealth) – Scripted Outreach & Appointment Setting
About Us:
DrLullaby is a virtual-first organization dedicated to transforming sleep care through evidence-based behavioral interventions. We specialize in Cognitive Behavioral Therapy for Insomnia (CBT-I) and CPAP acclimation support, delivering compassionate care with operational excellence.
We are a mission-driven telehealth clinic specializing in behavioral sleep medicine. Our care is evidence-based, patient-centered, and backed by a compassionate, structured team. We’re looking for a Scheduling Specialist who can confidently follow scripts, reach out to patients, and help them get started with care that transforms lives.
What You’ll Do:
• Use provided scripts to contact referred patients by phone (minimum 80 outbound dials/day)
• Guide patients through the appointment booking process using our EMR (Healthie)
• Accurately log and tag every outcome in our CRM (Monday.com)
• Follow all process steps to ensure patients are properly assigned to the right provider and payer
• Participate in ongoing team communication via Slack and Google Meet
KPIs & Expectations:
• 80 double-dial outreach calls per day
• 15–20 patients scheduled per day
• Accurate CRM tagging and real-time data integrity
• Apply Now
Apply Now
DrLullaby is a virtual-first organization dedicated to transforming sleep care through evidence-based behavioral interventions. We specialize in Cognitive Behavioral Therapy for Insomnia (CBT-I) and CPAP acclimation support, delivering compassionate care with operational excellence.
We are a mission-driven telehealth clinic specializing in behavioral sleep medicine. Our care is evidence-based, patient-centered, and backed by a compassionate, structured team. We’re looking for a Scheduling Specialist who can confidently follow scripts, reach out to patients, and help them get started with care that transforms lives.
What You’ll Do:
• Use provided scripts to contact referred patients by phone (minimum 80 outbound dials/day)
• Guide patients through the appointment booking process using our EMR (Healthie)
• Accurately log and tag every outcome in our CRM (Monday.com)
• Follow all process steps to ensure patients are properly assigned to the right provider and payer
• Participate in ongoing team communication via Slack and Google Meet
KPIs & Expectations:
• 80 double-dial outreach calls per day
• 15–20 patients scheduled per day
• Accurate CRM tagging and real-time data integrity
• Apply Now
Apply Now