[Remote] Partner Service Specialization Manager

Note: The job is a remote job and is open to candidates in USA. ALOIS Solutions is seeking a Service Specialization Manager for Partner Services who is customer-obsessed and detail-oriented. The role involves managing the Partner Service Specialization program, collaborating with internal teams, and ensuring partner compliance with program requirements. Responsibilities • Oversight, management and continuous improvement of the Partner Service Specialization program • Liaise with other internal teams, such as GPO, CX and PEAK, to manage day-to-day program operations • Assist with onboarding and development of new Service Partners Communicate, manage and assist in operationalizing policies for partner services, such as certification requirements and partner performance standards • Maintain constant professionalism as primary resource to account teams and partner organizations regarding program requirements, processes and requirements Q&A • Be the source of truth on partner compliance to program requirements Support process improvement, automation/systems development with related organizations, including IT, channel operations, Global Delivery Operations, PEAK Assist with program planning, promotion, education, and publicity Skills • 4+ years of experience in channel programs or operations, preferably related to IT infrastructure, technical and professional services • Proven track record of successful development, implementation and management of partner enablement programs and compliance reporting • Excellent leadership and cross-functional collaboration skills, working with diverse teams to drive results • Exceptional communication and interpersonal skills; ability to interact professionally and effectively with partners, customers, and internal teams at all levels • Ability to manage multiple projects simultaneously, adapt to changing priorities, and thrive in a fast-paced environment • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field • Experience with various applications and platforms (SFDC, SNOW, Tableau) Company Overview • ALOIS Solutions is a rapidly expanding Talent and Technology Solutions company. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job