[Remote] Part-time Client Care Coordinator

Note: The job is a remote job and is open to candidates in USA. Inside Real Estate is a fast-growing, independently-owned real estate software firm that serves as a trusted technology partner to over 500,000 top brokerages, agents, and teams. They are looking for a remote, part-time Client Care Coordinator to act as a liaison between their clients and potential home buyers or sellers, focusing on converting online leads into business opportunities. Responsibilities Act as the first point of contact for all internet leads through texting and calling according to predefined processes Learn and utilize scripts that help determine key information like the lead’s home buying time frame, desired location, price point, interest in real estate etc Identify and take appropriate action based on if the lead is ready (or not) to speak with our client Utilize our CRM (Customer Relationship Management software) for documenting and logging interactions with potential home buyers/sellers Consistently follow up on all viable leads that are unresponsive, following predefined texting and calling plans Strive to achieve all measured goals which are focused on conversation quality, quantity, and conversion Collaborate with other Concierge team members to achieve overall team goals Skills High school diploma or GED equivalent Be at least 18 years of age Pass a post offer, pre-employment background check Be authorized to work in the US Must be able to be stationary while sitting at a computer for long periods of time Quiet workspace that is conducive to successfully performing in the role in a remote capacity Typing speed of at least 30 WPM with 100% accuracy Tech savvy Personal computer (with webcam) with Google Chrome browser Secure internet connection (minimum of 40 mbps download, 10 mbps upload) This is a 100% remote role, but you must live in one of the following states to be considered: AK, AL, AR, GA, IA, ID, IN, KS, KY, LA, MI, MN, MS, MT, NC, NM, NV, OH, PA, SC, TN, TX, UT, WI 8 GB of RAM Intel i5/AMD Ryzen 5 processor Wired internet connection Experience with Google tools Experience with database management software or systems Benefits $13/hour; paid weekly 401(k) plan - eligible to enroll on day one, with employer matching Growth opportunities Company culture that is guided by our core values that thrives on passion and innovation Company Overview Inside Real Estate is a marketing software for real estate agents. It was founded in 2008, and is headquartered in Murray, Utah, USA, with a workforce of 501-1000 employees. Its website is