Remote Part-time Chat Specialist - Automotive Industry

Remote Full-time
Join Our Dynamic Team as a Part-time Chat Specialist and Thrive in a Remote, Supportive Environment! We're seeking a highly skilled and customer-focused individual to engage with clients, drive leads, and deliver exceptional online support. As a Part-time Chat Specialist, you'll be the face of our company, representing our automotive dealer clients and providing top-notch service to customers. If you're passionate about technology, customer service, and the automotive industry, we want to hear from you!
This is a remote opportunity, allowing you to work from the comfort of your own home, as long as you reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin.

About the Role:
As a Part-time Chat Specialist, you will:

Engage in online conversations with customers, addressing their inquiries and providing accurate information about our products and services
Narrow down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
Summarize interactions based on customer needs for client review and develop a knowledge base of our evolving products and services
Provide exceptional customer service, ensuring a positive experience for our clients and their customers

Requirements:

Previous experience in retail customer service or the automotive industry is preferred but not necessary
Basic internet and window-based computer skills, with a strong ability to multitask (gaming experience is a plus!)
Positive and professional demeanor, with excellent written and verbal communication skills
Ability to adapt to change and thrive in a quick-paced work environment

What We Offer:

Competitive hourly rate of $13.00
25-39 hours per week, with a variety of shifts (day, evening, and night)
401(k) and 401(k) matching
On-the-job training and a referral program
A fun, relaxed, and professional work environment

Application Questions:

Do you own your own computer or laptop with a webcam and microphone?
Are you able to attend four weeks of paid, remote training via Zoom?
Are you able to work five days a week, including a Saturday or Sunday?
Do you reside in one of the required states?

How to Apply:
If you're a motivated and customer-focused individual who is passionate about the automotive industry, we encourage you to apply! Even if you don't feel like a perfect match, we'd still love to hear from you. Apply Now and join our dynamic team as a Remote Part-time Chat Specialist!

Apply Now

Apply Now

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