[Remote] Org Effectiveness Business Analyst

Note: The job is a remote job and is open to candidates in USA. Docusign is a leading company in e-signature and contract lifecycle management solutions, serving over 1.5 million customers globally. The Learning + Org Effectiveness Business Analyst will focus on establishing ROI and impact metrics for organizational effectiveness programs and drive data-informed decision-making across the organization. Responsibilities • Provide analytical and project management support for key strategic and operational initiatives, ensuring clear objectives, timelines, and effective execution • Collect, analyze, and interpret data related to organizational performance, operational efficiency, and strategic alignment to provide actionable insights and recommendations to leadership and broader team • Identify and define key financial and operational metrics to track the success of learning and organizational effectiveness interventions • Establish robust data collection and reporting mechanisms to monitor these metrics over time • Develop operational models to forecast the potential benefits of proposed initiatives, to support investment decisions and prioritize efforts with the highest potential organization impact • Conduct rigorous ROI analysis on implemented initiatives to quantify their financial and organizational impact • Partner closely with key stakeholders to align on data, insights and, reporting methodologies, and the integration of OE metrics into broader strategic planning Skills • 5+ years of experience as a Business Analyst with a strong focus on strategic or financial analysis, ROI modeling, operational improvement, and organizational design • Strong communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels • Ability to manage multiple projects and priorities in a dynamic environment • Solid understanding of strategic planning frameworks, organizational design principles, process improvement methodologies (e.g., Lean, Six Sigma), and change management best practices • Excellent analytical, problem-solving, and critical thinking skills with the ability to translate data into actionable insights Education Requirements • Bachelor's degree in Business Administration, Management, Organizational Development, or a related field Benefits • Paid Time Off: earned time off, as well as paid company holidays based on region • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment • Retirement Plans: select retirement and pension programs with potential for employer contributions • Learning and Development: options for coaching, online courses and education reimbursements • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Company Overview • DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices. It was founded in 2003, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship • Docusign has a track record of offering H1B sponsorships, with 204 in 2025, 337 in 2024, 236 in 2023, 249 in 2022, 236 in 2021, 115 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job