[Remote] Order Manager

Note: The job is a remote job and is open to candidates in USA. Red River is a technology company seeking an Order Manager to execute order management and purchasing requirements for their customers. The role involves orchestrating order placement, logistics, and tracking, while driving continuous improvement within the department and with partners. Responsibilities • Fulfill all post-sale administrative functions for Red River customers and vendor purchase orders to include contract review, sales order creation, purchase order creation and placement, tracking orders until complete, and notifying Finance when orders can be invoiced • Timely processing of RMAs with customers and vendors ensuring excellent communication with all applicable parties • Detailed communication with Sales teams and Sales Operations on the status of open orders • Work closely with Finance to help ensure seamless accounts receivable and accounts payable activity • Build and maintain strong relationships with all our vendors and look for opportunities to improve our processes with key vendors • Partner with internal warehouse & logistics teams to manage shipment to customers & disposition aged inventory • Look for opportunities to leverage and maximize Red River’s buying power • Ensure maintenance of internal documentation to adhere to company and governmental policies • Adhere to ISO 9001, and specifically, Supply Chain Manual, and Supply Chain Risk Management procedures • Seek out and drive opportunities to improve supply chain processes and/or make them more efficient • Assist in Red River asset procurement • Assist in maintaining internal documentation to adhere to company and governmental policies • Build and maintain strong relationships with all our vendors • Other business duties as assigned Skills • Experience with Microsoft Office Suite, particularly with Excel • 2 Year degree or relevant experience • 2+ years in an order management role, project management, buyer/procurement, or similar function • Experience working with Finance A/P and A/R departments • Understanding of ERP and CRM business systems, or similar • Detail oriented - Ability to maintain 100% accuracy on large, complex tasks • Self-motivated with the ability to proactively assist their team(s) • Strong interpersonal skills with ability to work well on a team • Ability to multi-task and maintain accuracy under a heavy workload • Excellent written and verbal communication skills • Strong organizational skills • Ability to work in a remote office environment • Collaborate with multiple internal & external teams to meet corporate goals & initiatives • Problem solver with a customer-service oriented approach • A willingness to think outside the box to resolve complications and facilitate best practices within the department/company • U.S. Citizenship Required • 4 Year degree preferred or relevant experience • 5+ years in an order management role, project management, buyer, or similar function • Experience troubleshooting and solving business process problems • Experience working in a commercial and federal business Benefits • Competitive salary • Excellent benefits • Exceptional work environment Company Overview • Red River is a technology integrator that helps customers optimize business processes and maximize technology investments. It was founded in 1995, and is headquartered in Claremont, New Hampshire, USA, with a workforce of 501-1000 employees. Its website is Apply tot his job