[Remote] Network Engineer III - Data Center Support (Remote)
Note: The job is a remote job and is open to candidates in USA. First Citizens Bank is a financial institution seeking a Network Engineer III for their Data Center Support networking group. This remote role involves providing complex technical support for the bank's data network infrastructure, including installation, maintenance, and Tier 3 support for networking issues.
Responsibilities
ā¢ Provide Level 3 technical support for data or voice network systems
ā¢ Monitoring and auditing performance
ā¢ Document and procedures updates
ā¢ Operational Excellence
ā¢ Configure and install network hardware and software infrastructure including Wireless, Route/Switch, Cisco ACI, SolarWinds Experience, Cisco SDWAN
ā¢ Cloud Network Support/Implementation
ā¢ Provide expertise in BGP and other dynamic routing protocols
ā¢ Implement, document and plan regular upgrades of all devices under Network Operations responsibility while maintaining compliance with SLAs, security, OS code and configuration standards
ā¢ Monitor and respond to system generated events (alerts) to identify, analyze, resolve or escalate and update management of any issues
ā¢ Collaborate with vendors, colleagues and management to implement services and reduce costs
ā¢ Manage network asset inventory and capacity planning
ā¢ Assist with Disaster Recovery testing efforts throughout the year
ā¢ Drive operational excellence
ā¢ Monitor and assess network components and take appropriate action
ā¢ Participate in on-call rotation for after hours support
Skills
ā¢ Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking
ā¢ In-depth knowledge of numerous networking technologies and protocols and how they interrelate
ā¢ Experience with Cisco ACI, Cisco SDWAN deployment, configuration and troubleshooting and expert level in route/switch, dynamic routing
ā¢ Experience with large-scale network design, maintenance, and operations
ā¢ Familiarity with automation tools (Ansible, SaltStack) and scripting languages (Python, Shell)
ā¢ Experience with encapsulation protocols like EVPN/VXLAN
ā¢ Excellent communication and collaboration abilities and experience leading complex projects
ā¢ 10+ years of experience with enterprise network systems and excellent troubleshooting expertise
ā¢ Certifications: CCNP Routing and Switching/CCIE
ā¢ Certifications in: Wireless, Cisco ACI, Thousand Eyes
Company Overview
ā¢ First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more. It was founded in 1898, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 10001+ employees. Its website is http://www.firstcitizens.com.
Company H1B Sponsorship
ā¢ First Citizens Bank has a track record of offering H1B sponsorships, with 126 in 2025, 115 in 2024, 249 in 2023, 53 in 2022, 12 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.
Apply Now
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Responsibilities
ā¢ Provide Level 3 technical support for data or voice network systems
ā¢ Monitoring and auditing performance
ā¢ Document and procedures updates
ā¢ Operational Excellence
ā¢ Configure and install network hardware and software infrastructure including Wireless, Route/Switch, Cisco ACI, SolarWinds Experience, Cisco SDWAN
ā¢ Cloud Network Support/Implementation
ā¢ Provide expertise in BGP and other dynamic routing protocols
ā¢ Implement, document and plan regular upgrades of all devices under Network Operations responsibility while maintaining compliance with SLAs, security, OS code and configuration standards
ā¢ Monitor and respond to system generated events (alerts) to identify, analyze, resolve or escalate and update management of any issues
ā¢ Collaborate with vendors, colleagues and management to implement services and reduce costs
ā¢ Manage network asset inventory and capacity planning
ā¢ Assist with Disaster Recovery testing efforts throughout the year
ā¢ Drive operational excellence
ā¢ Monitor and assess network components and take appropriate action
ā¢ Participate in on-call rotation for after hours support
Skills
ā¢ Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking
ā¢ In-depth knowledge of numerous networking technologies and protocols and how they interrelate
ā¢ Experience with Cisco ACI, Cisco SDWAN deployment, configuration and troubleshooting and expert level in route/switch, dynamic routing
ā¢ Experience with large-scale network design, maintenance, and operations
ā¢ Familiarity with automation tools (Ansible, SaltStack) and scripting languages (Python, Shell)
ā¢ Experience with encapsulation protocols like EVPN/VXLAN
ā¢ Excellent communication and collaboration abilities and experience leading complex projects
ā¢ 10+ years of experience with enterprise network systems and excellent troubleshooting expertise
ā¢ Certifications: CCNP Routing and Switching/CCIE
ā¢ Certifications in: Wireless, Cisco ACI, Thousand Eyes
Company Overview
ā¢ First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more. It was founded in 1898, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 10001+ employees. Its website is http://www.firstcitizens.com.
Company H1B Sponsorship
ā¢ First Citizens Bank has a track record of offering H1B sponsorships, with 126 in 2025, 115 in 2024, 249 in 2023, 53 in 2022, 12 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.
Apply Now
Apply Now