[Remote] Multi-Market Analyst I- REMOTE 8am-5pm PST

Note: The job is a remote job and is open to candidates in USA. Warner Pacific Insurance Services is a company focused on health insurance solutions, and they are seeking an Associate Multi-Market Analyst to support their Large Group and Level Funded business. This role involves analyzing health insurance RFPs, managing quote requests, and ensuring effective communication with brokers and carrier partners.ResponsibilitiesAnalyze RFP documents provided by Brokers and/or Sales Consultants and prepare carrier requests with a high degree of accuracyEfficiently manage a high volume of quote requests, balancing speed and accuracy to maintain productivity that meets or exceeds departmental standardsEnter and maintain quoting activity in CRM platforms (e.g., Salesforce) in real timeFollow up with Brokers and/or Sales Consultants on outstanding documents and information as per department workflowInitiate and manage follow-ups with carrier partners regarding RFP status to ensure timely quote deliveryCollaborate with Sales Team to communicate quoting strategy and key priorities to partner carriersSupport the preparation of spreadsheet comparisons by working closely with Multi-Market Administrators and Sales TeamEnsure timely responses to emails, calls, and instant messages in line with department service level standardsAccurately log and close sold group opportunities in CRM systems for internal visibility and to meet Finance Team deadlinesMonitor and flag opportunities for process improvement, communicating suggestions to the SupervisorMaintain consistent, clear, and professional communication with internal teams, brokers, and carrier partners throughout all quoting and sales processesRespond promptly to inquiries and ensure clarity and accuracy in all written and verbal communicationsFacilitate seamless hand-offs and information sharing across Sales, Administrative, Service and Finance teamsPartner closely with the Sales Team and Multi-Market Administrators to ensure cohesive and efficient proposal deliveryAct as a resource to teammates by helping, sharing best practices, and supporting overall department goalsParticipate in team meetings and contribute to problem-solving discussions and strategy sessionsDevelop and maintain a strong understanding of the healthcare insurance market, including carrier products, benefits, plan structures, and underwriting guidelinesStay informed on state-specific market trends to assist in supporting both new business and renewal purchasing decisionsAssist Sales in evaluating proposals and offering market insights to enhance broker consultation and client decision-makingReview carrier proposals to ensure quotes include all requested details/plansDemonstrate outstanding judgment, honesty, and integrity in all responsibilities and decision-makingTake ownership of assigned tasks and follow through independently, ensuring accountabilityMaintain a solutions-oriented mindset, proactively identifying inefficiencies and proposing improvementsAct as a role model for responsiveness, accuracy, and service excellence within the teamSkillsHigh School diploma or equivalent requiredStrong proficiency in Microsoft ExcelPossesses strong verbal and written communication skills to clearly convey information and respond professionally to client inquiriesDemonstrates strong interpersonal skills and a customer-first mindsetStrong analytical and problem-solving skills and attention to detailAdept at managing multiple tasks and prioritizing in a fast-paced environmentCapable of working independently and collaboratively with own and other teams1-3 years of experience in a healthcare, insurance, or broker support roleExperience with CRM systems like Salesforce is highly preferredBenefitsMerit increasesPaid holidaysPaid Time OffMedicalDentalVisionShort- and long-term disability benefits401(k) + matchLife insuranceCompany OverviewWarner Pacific was founded as a family business over 40 years ago and has since expanded to serve brokers all across our nation. It was founded in 1983, and is headquartered in Westlake Village, California, USA, with a workforce of 501-1000 employees. Its website is http://www.warnerpacific.com.



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