[Remote] Mass Market Solutions Engineer

Note: The job is a remote job and is open to candidates in USA. Zoom is a leading collaboration platform dedicated to helping people stay connected. As a Mass Market Solutions Engineer, you will bridge client requirements with innovative technologies to create tailored technical solutions, ensuring seamless integration and operational success across various business environments. Responsibilities Designing next generation communication solutions for Zoom customers Conducting demonstrations and POCs (proof of concept) for prospective and existing Zoom customers Translating customer problems into technical solutions and business outcomes Communicating strategic value of Zoom over offers Preparing responses to RFQ/RFPs Working cross-functionally within Zoom to deliver customer happiness Learning and growing with Zoom's platform as it constantly and rapidly evolves Skills 1-2 years of technical experience in SaaS technologies Demonstrate business acumen and excellent communication skills Have SaaS Sales, Customer Success, or Tech Support experience Communicate complex technical concepts clearly and effectively across diverse audiences Understand solution sales and the sales cycle Be flexible and able to function in a high growth environment Be adaptive to the rapid changes and enhancements of an AI powered UCaaS solution across all product lines Have knowledge in UCaaS and ISV market Understand Zoom partner and ecosystem partners, products and applications Benefits Our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Company Overview Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing. It was founded in 2011, and is headquartered in San Jose, California, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship Zoom has a track record of offering H1B sponsorships, with 16 in 2025, 178 in 2024, 144 in 2023, 259 in 2022, 86 in 2021, 34 in 2020. Please note that this does not guarantee sponsorship for this specific role.