[Remote] Mapping Transit City Expert

Note: The job is a remote job and is open to candidates in USA. Cognizant is a large IT Consulting Firm that leverages modern technologies to transform a variety of business operations. The Mapping Transit City Expert is responsible for improving transit data and providing country-specific expertise, developing and maintaining transit data pipelines, and consulting on transit/micro mobility projects.ResponsibilitiesCommunicate with internal stakeholder teams and external companies to achieve project goalsProvide input to create city/country specific policy to existing general transit related policiesThe city/country expert works to apply existing Mapping policies to their specific city/ country, providing insights into local transit/traffic laws, landmarks and key mapping featuresConsult on Urban transit system and Multi modal (including Micro mobility & Walking)Review mapping operations issues for quality checks related to specific city/countries of expertiseBe a point of contact for mapping operations country-specific questionsDocument and analyze the information needs of the product improvement for client and facilitate to deliver appropriate solutionsPerform market comparison analysis of the features, data or issues related to local transitProactively suggest improvements to the data management platform and also Identify transit user expectations, data gaps, and provide insights to the product teamProvide inputs to product/partnerships teams regarding local transportation modes and growth opportunitiesAct as a Country/Regional Transit POC for internal and external teamsUnderstand the background, priority and impact of the request and also communicate effectively with program managers/ stakeholders on the ask / timeline and priorityCreate city level transit data modeling policies based on market needs and local regulationsLeverage familiarity with local/regional urban transit systems and expertise to Identify patterns and systematic data problems or gaps in transit data and make changes in the data model to improve and solve the issuesMake necessary edits for all transit data types if the provided static data is not accurateIdentify transit user expectations, broken critical user journeys, data gaps and provide insights to the product to improve the sameAssist Program Managers to communicate with the partner/provider about required data fixes or inform about problematic data areasData evaluation and GTFS mapping for prioritized cities to identify need for internal adaptors, standardizationGain in-depth knowledge of the data, processes, tools and policy (applicable to all processes/data types)Translate and interpret comments and actions from various sources (E.g. (Users feedback) and troubleshoot problems based on instructions, training and contextField escalations of complex or edge-case data issues from internal teams and resolve appropriately including creating bugs for external teamsConduct in city field research to determine the ground truth of transit issues and user problemsValidate quality of new and updated data in the data management platformManage city specific data pipelines through the transit data management platform, including updating pipelines using basic programming skillsDevelop outages and alerts capabilities in their assigned city by effective monitoringWork with other internal teams to ensure correct political format for the country is utilizedOn-call support during non-working hours and Weekends in case of any data outagesSkillsAt least a Bachelor's degree1 - 3 years of related experienceGood Communication skills (Read, Write and Speak) in English and native local languageBasic Data analytics and Tech writing skills is requiredDeep knowledge of San Francisco's transit/traffic network / Urban planningKnowledge of transit-specific data format is an added advantage (GTFS especially)Basic/ Good knowledge about GIS mapping tools and programing skills (java, C#, C++ and Python) would be an added advantageComfortable with a rapidly-changing environmentStrong problem-solving skills and excellent attention to detailBenefitsMedical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase PlanCompany OverviewCognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era. It was founded in 1994, and is headquartered in Teaneck, New Jersey, USA, with a workforce of 10001+ employees. Its website is https://www.cognizant.com.



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