[Remote] Manager, Risk Operations (Financial Products)

Note: The job is a remote job and is open to candidates in USA. Super.com is a fast-paced, high-growth tech company focused on maximizing lives through innovative financial products. The Manager of Risk Operations will lead a team to protect the integrity and profitability of Super.com’s financial offerings by shaping fraud, abuse, and KYC policies, while ensuring compliance and driving strategic initiatives. Responsibilities • Identify emerging fraud, abuse, and identity risks across financial products; partner with Product, Compliance, and Engineering to design and optimize policies, rules, and controls that balance growth, customer experience, and profitability • Conduct deep-dive investigations into complex fraud and abuse patterns, including identity theft, synthetic identity activity, and transaction fraud • Oversee KYC program execution and collaborate with the sponsor bank to ensure compliance with BSA/AML obligations, including suspicious activity reporting and watchlist monitoring • Develop, monitor, and report on key performance indicators and loss metrics related to financial products risk • Manage and coach a team of risk analysts, ensuring clear prioritization, analytical rigor, and high-quality execution Skills • 5+ years of experience in fraud prevention or risk operations, with at least 2 years focused on financial products or identity • 2+ years of people management or team leadership experience • Proficiency in data exploration using SQL and/or BI tools (e.g., Looker, Tableau) • Experience collaborating with Product, Engineering, Legal, or Finance on risk policy or control design • Strong analytical and problem-solving skills; thrives in fast-paced, ambiguous environments • Working knowledge of BSA/AML and sponsor bank oversight • Familiarity with the ACH system and Nacha rules • Bachelor's degree in Business Administration, Finance, or related field; advanced degree preferred • Professional certifications such as CPFPP, CAMS, or CFE Benefits • Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms • Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites • Everyday Perks: Weekly UberEats credits and travel discounts on Super.com help you enjoy the little things • Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan • Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one • Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources Company Overview • Super.com is a saving app that empowers users to spend less, save more, and build credit. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is Apply tot his job