Remote Live Chat Agent PT/FT in Brainerd, MN
Remote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home job Company: Cragun Corporation Job description: As our live chat agent, you’ll be tasked with the most important job at our company—customer happiness. You’ll be responsible for creating experiences for customers that have a direct impact on the health and bottom-line for our company.? To be a successful customer service representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable knowledgeable, and adaptable.? Benefits Pay Range: $18.00 - $22.00 • Health, Dental, Vision • Dependent Care Account • Health Club Membership • Accident and Critical Illness Insurance • Work from home • College tuition for children of employees Requirements: • High school diploma or equivalent.? • More education or experience may be preferred.? • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.? • Understanding of company products, services, and policies.? • Proficiency with computers, especially with CRM software, and strong typing skills.? • Ability to ask prying questions and diffuse tense situations.? • Strong time management and decision making skills.? • Adaptability and accountability.? • Fluency in multiple languages may be desired.? What Will I Be Doing? • Answering phones, emails, and live chat from customers • Professionally responding to customer inquiries • Identifying, escalating priority issues, and reporting to high-level management. • Following up on complicated customer interactions where required. • Recording details of customer interactions (proficiently and accurately) • Develop rapport with customers, with an upbeat and positive attitude • Offer solutions- not excuses What qualities do I have? • Excellent customer service attitude. • Ability to engage and tailor interactions with each customer, making their experience exceptional • Friendly, confident, and a self-starter • Strong verbal and written communicator • Positive and quick troubleshooter Powered by Webbtree Remote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home job Expected salary: Location: Brainerd, MN Remote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home job Job date: Wed, 28 Jun 2023 22:48:52 GMT Apply for the job now! Remote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home job Apply tot his job