Remote Leasing Operations Coordinator

Job Summary: We are seeking a reliable and detail-oriented Remote Leasing Operations Coordinatorto support daily operations for residential or commercial properties. In this role, you will support the leasing department by managing all tasks related to tenant move-outs, unit turnover, inspections, broker coordination, and new tenant move-ins. This role ensures a smooth transition between occupants while maintaining excellent communication with tenants, brokers, and internal staff. Key Responsibilities: Move-Out & Unit Turnover • Serve as the primary point of contact for tenants vacating their units. • Coordinate move-out appointments, key returns, and final walkthroughs as needed. • Track unit turnover timelines and ensure all required maintenance, cleaning, and repairs are completed promptly. • Communicate with supers, maintenance staff, and vendors to confirm unit readiness. Leasing & Broker Coordination • Work closely with brokers to market available units and schedule showings. • Provide brokers with updated unit information, access instructions, and building requirements. • Track all incoming applications and follow up with brokers until a qualified tenant is secured. • Maintain up-to-date records of listing status, showing activity, and applicant progress. Inspections & Compliance • Schedule and follow up on inspection requests, including pre-lease inspections, HPD/Section 8 inspections, and other required reviews. • Ensure all units meet compliance standards prior to lease signing and move-in. Move-In Coordination • Communicate approval status to new tenants and guide them through the move-in process. • Provide clear move-in instructions, including access details, building rules, and required documentation. • Ensure all lease documents are fully executed and filed properly before move-in. • Confirm that unit keys, codes, and amenities are ready for the incoming tenant. Administrative & Support • Maintain accurate and organized records of all leasing activity in the management system. • Report leasing progress and vacant unit status to management regularly. • Assist with other leasing or administrative tasks as needed. • Perform other tasks related to the role. Qualifications & Requirements: • Proficient level of English (written and spoken). • Comfortable interacting with tenants, brokers, and staff in a professional manner. • Highly organized with the ability to manage multiple units and timelines simultaneously. • Detail-oriented, proactive, and able to work independently. • Responsive and able to follow through on tasks promptly. • Strong ability to coordinate between multiple parties and ensure smooth transitions. • Experience in customer service, billing, or administrative support preferred. • Prior experience in billing, customer service, or real estate property management preferred. • Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets), preferred. • Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision. • Must have a second screen/monitor to perform the job correctly. • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet. Compensation & Benefits: • 100% remote work. • Compensation in USD. • Full-time position with 40 hours weekly. • Great work environment with potential for growth. Apply tot his job