[Remote] Junior Business Analyst

Note: The job is a remote job and is open to candidates in USA. Keller Postman LLC represents a broad array of clients in litigation and arbitration. They are seeking a motivated and detail-oriented Junior Business Analyst to support day-to-day operations, document business processes, and assist in analyzing and improving system functionality.ResponsibilitiesCollaborate with IT and Client Services teams to gather and document system enhancement requestsAssist in writing clear and concise business requirements and documenting themHelp analyze current business processes, identify areas for improvement, and translate business needs into action with support from our Strategic Operations Business AnalystSupport the creation and maintenance of Standard Operating Procedures (SOPs)Assist in generating and analyzing reports using Excel, Salesforce, and Sigma to support team goalsParticipate in User Acceptance Testing (UAT) for new system features and enhancementsProcess administrative work including running skip traces and sending SMS blastsHelp develop and update training materials and assist with user training when neededProvide general project support, including maintaining project timelines and tracking progress, and perform other administrative and analytical tasks as assignedSkillsStrong analytical thinking and attention to detailClear written and verbal communication skillsWillingness to learn and contribute to a team-oriented environmentBasic understanding of documenting processes and using flowcharting tools (e.g., Lucidchart or similar)Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)Ability to stay organized and manage multiple tasks simultaneouslyBachelor's degree requiredMust be able to read, write, and speak fluent English1 year or more of experience in a business analysis, operations, or project coordination role is preferredExposure to Salesforce, Sigma, or similar reporting tools is a plusExposure to tools such as Salesforce, Azure DevOps, or Lucidchart is a plusBenefitsYear-end discretionary bonusBenefitsCompany OverviewKeller Postman LLC is a national law firm that represents a broad array of clients as plaintiffs in complex litigation at the trial and appellate levels. It was founded in 2018, and is headquartered in Chicago, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.kellerpostman.com.



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