[Remote] IT Project Manager (CXOne and Salesforce)

Note: The job is a remote job and is open to candidates in USA. iSpace, Inc. is seeking an IT Project Manager to lead projects integrating CXOne and Salesforce platforms in a healthcare environment. The role involves overseeing project management, engaging stakeholders, coordinating technical efforts, and ensuring compliance with healthcare regulations. Responsibilities • Oversee end-to-end project management for CXOne and Salesforce implementations, upgrades, and integrations. Ensure projects are delivered on time, within scope, and on budget. • Work closely with business leaders, IT teams, and external vendors to gather requirements, define project goals, and communicate progress. • Translate business needs into technical specifications. Coordinate with developers, architects, and QA teams to ensure solutions are robust, scalable, and compliant. • Identify potential risks and issues early. Develop mitigation strategies and maintain clear documentation throughout the project lifecycle. • Drive continuous improvement by analyzing workflows, identifying bottlenecks, and recommending enhancements to maximize efficiency and quality. • Ensure all solutions adhere to healthcare regulations and company security standards. • Maintain comprehensive project documentation, status reports, and dashboards for leadership and stakeholders. Skills • Minimum 5 years of project management experience in healthcare or related industry. • Proven track record managing CXOne and Salesforce projects. • Experience with cloud-based platforms, CRM, and contact center technologies. • Strong understanding of CXOne and Salesforce architecture, APIs, and integration methods. • Familiarity with healthcare data standards and interoperability. • Proficiency in project management tools (e.g., Jira, Confluence, Apptio/TargetProcess, ServiceNow). • Strong project budgeting/forecasting (high-level) experience. • Proven ability to present information to executive level leadership and articulate clearly and concisely. • Expertise in managing risks and issues. • Experience working with geographically dispersed teams as well as vendors. • Skilled in working with MS Excel. • Excellent communication, leadership, and interpersonal skills. • Ability to manage multiple priorities in a fast-paced environment. • Strong analytical and problem-solving abilities. • Experience driving project through implementation and working through the change management process as needed. • PMP Certification is preferred. • Experience working with major healthcare organizations. • Knowledge of patient engagement solutions and digital health platforms. • Agile and Waterfall project management methodologies. Company Overview • iSpace is a global services company focused on Information Technology Services, Business Process Services, Location Based Services and Healthcare Solutions. It was founded in 2000, and is headquartered in El Segundo, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship • iSpace, Inc. has a track record of offering H1B sponsorships, with 18 in 2025, 29 in 2024, 26 in 2023, 76 in 2022, 26 in 2021, 70 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job