Remote: Insurance Compliance & Quality Assurance Coordinator (Fully Work from Home)

**This is a work from home position but candidates must live within our footprint**

What we can offer you:

• The starting base compensation for this position is $12.83 to $24.62 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.


• Paid Time Off (almost 4 weeks within the first year)


• 8 Paid Holidays


• 401(k) plan with employer match up to 7%


• Medical, Dental, Vision and Prescription coverage


• FREE AAA membership (inclusive of product & service discounts)


• FREE Life Insurance


• An in-house training program – The Insurance Learning Academy


• Tuition reimbursement and Professional Designation Programs

What we need from you:

• High school diploma or equivalent.


• 2 years of experience within the Insurance industry, insurance underwriting preferred.


• Active Property & Casualty license required.


• Proficient desktop computing skills; thorough knowledge of the Microsoft Office suite software and experience in effectively using Microsoft Word, and Excel to create documents and reports.


• Excellent attention to detail, as demonstrated by regularly verifying all work thoroughly to ensure accuracy.


• Demonstrated ability to track, organize and prioritize workload and request resources and information as needed.


• Working knowledge of underwriting construct.


• Knowledge of customer service delivery systems.


• Ability to work autonomously and interact with multi-levels and departments.


• Ability to manage multiple priorities while meeting multiple deadlines.


• Ability to meet departmental attendance standards, work weekends and overtime as necessary.


• Excellent analytical, technical and written/oral communication skills.


• Excellent problem-solving ability.


• A high degree of professionalism and integrity.

What you will be doing: ​

• Audit new and renewal applications and policy submissions for completeness and accuracy.


• Responsible for auditing agent and carrier policy transactions. Ensure that insurance policies are issued in accordance with individual Agency, Carrier and organizational guidelines; in compliance with existing regulatory standards.


• Process policy updates and endorsements via Carrier proprietary system; documenting and communicating changes with sales agents and agency management system entries.


• Assist Compliance & QA Specialist with monthly reports documenting errors and findings to the appropriate agent and manager.


• Identify and provide potential Error and Omission issues to Comp/QA management.


• Process corrections and re-entry of data inconsistencies, all systems and applications.


• Complete monthly reports from Management and Agency Administration.


• Maintain documentation for routine audits by management and carriers.


• Maintain current with all agency and carrier compliance.


• Identify, resolve and update policies left in agency systems suspense.


• Provide monthly referrals to improve membership sales, insurance product sales, and driving school registrations.


• Provide backup phone coverage for insurance calls.


• Utilize automation capability to perform all functions.


• Protect and maintain account files and department records in accordance with Agency and Carrier regulatory compliance requirements.