[Remote] Instructional Designer, Agentic AI

Note: The job is a remote job and is open to candidates in USA. Workato is a leader in enterprise orchestration, helping businesses streamline operations through its AI-powered platform. The Instructional Designer for Agentic Products will design and deliver engaging learning experiences, translating complex technical concepts into accessible content to support the adoption of Agentic solutions. Responsibilities • Curriculum Design: Develop and maintain learning paths, courses, and microlearning modules focused on Agentic products (e.g., Agent Studio, Genies, AI Hub, Workato GO) • Content Development: Create instructional materials (videos, e-learning, documentation, job aids) that explain Agentic concepts, product features, and best practices • Product Enablement: Collaborate with Product, Engineering, and Customer Success to ensure training aligns with product capabilities and roadmap • Scenario-Based Learning: Design hands-on labs and real-world scenarios (e.g., building and managing Genies, configuring skills, leveraging knowledge bases) to drive practical understanding • Assessment & Certification: Develop assessments, quizzes, and certification programs to validate learner proficiency • Continuous Improvement: Gather learner feedback and analytics to iterate and improve instructional content • Agentic Thought Leadership: Stay current with AI, automation, and agentic trends to ensure Workato’s training is innovative and market-leading Skills • Instructional Design Expertise: Proven experience designing technical training for SaaS, automation, or AI products • Technical Acumen: Ability to quickly learn and explain complex concepts (AI agents, workflows, KPIs, skills, knowledge bases) • Content Creation: Skilled in authoring tools (Articulate, Captivate, Camtasia, etc.) and multimedia production • Collaboration: Experience working cross-functionally with Product, Engineering, and Customer Success teams • Analytical Mindset: Use data and feedback to drive continuous improvement • Communication: Excellent written and verbal communication skills • At least 3+ years of instructional design experience, including curriculum development, e-learning, and multimedia content creation • Experience with low-code/no-code platforms, automation, or AI-driven products • Familiarity with Workato or similar integration/automation tools • Knowledge of adult learning theory and instructional best practices • Experience creating digital media (e.g. simulations, animated video, graphics, etc.) • Experience using data to inform continuous improvement • Experience developing training in a variety of delivery modalities (virtual, hands-on/experiential, instructor led, remote classroom, synchronous/asynchronous) for a variety of audiences Company Overview • Workato is an automation and orchestration platform designed to connect applications, data sources, and workflows across an organization. It was founded in 2013, and is headquartered in Mountain View, California, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship • Workato has a track record of offering H1B sponsorships, with 10 in 2025, 2 in 2024, 7 in 2023, 12 in 2022, 6 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job