[Remote] Inside Sales Representative (Patient Concierge)

Note: The job is a remote job and is open to candidates in USA. Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. They are seeking a motivated Inside Sales Representative to drive sales of their Nidra therapy for individuals living with Restless Legs Syndrome, focusing on customer education and experience. Responsibilities Drive sales of the Nidra Therapy portfolio through proactive outbound and responsive inbound communication with potential customers via phone, email, text, and live chat Educate prospective customers on the benefits of Nidra Therapy compared to traditional treatment options and competitive products Provide continuous feedback to enhance the customer experience and contribute to ongoing improvements in the patient journey process Handle a wide range of sales and service duties, performing complex and challenging tasks with efficiency and professionalism Maintain detailed records of customer interactions and transactions, managing the sales process within the Salesforce CRM system Work collaboratively with marketing, customer care, and patient access teams to ensure prospective customers receive timely and accurate information Skills Bachelor's degree preferred but not required; relevant work experience may be considered in lieu of a degree 1+ years of sales experience, preferably in the medical device, pharmaceutical, healthcare, or consumer product sectors Previous experience in B2B or B2C sales environments Proficiency with the Salesforce Health Cloud CRM platform is desirable Exceptional selling and objection-handling skills, with a proven ability to close sales effectively Outstanding communication skills, capable of delivering impactful and persuasive messages both orally and in writing. Fluency in Spanish is an advantage A results-oriented approach, focusing on achieving positive outcomes through persistence and creative problem-solving Strong collaboration skills, able to work well within a team to achieve optimal results High levels of accountability, ensuring quality work and the timely fulfillment of commitments Ability to thrive in a fast-paced environment, managing multiple tasks with urgency and prioritizing effectively Computer-savvy, with proficiency in Google Suite, Microsoft Office applications, and Salesforce Benefits Commission Stock options Company Overview Noctrix Health is pioneering the next-generation of therapeutic wearables that empower patients to take control of their chronic medical conditions. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is