[Remote] Inside Sales Rep – Financial (Remote)

Note: The job is a remote job and is open to candidates in USA. Concentrix is a global organization that values a people-first culture and is seeking an Inside Sales Rep – Financial. In this remote role, you will provide customer support through inbound and outbound calls, assist customers with their inquiries, and promote additional products and services to enhance customer satisfaction.ResponsibilitiesProvide inbound and outbound customer support using a call flow guideAsk probing questionsPersuade customers to into additional products and/or servicesUse product knowledge, build client relationships, and find new ways to retain customersTrack, document, and retrieve information in databasesOffer additional products and/or services with every interactionDeliver expert customer experiences…with a smileSkills3+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)A basic understanding of upselling, persuasion, building relationships, and communication skillsOpen availabilityA high school diploma or GEDA quiet, distraction-free environment to work from in your homeProficiency in fast-paced multi-taskingEagerness to learn new technologiesStrong computer navigation skills and PC knowledgeA desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)High Speed internet (no wireless/hotspots or satellite) and a smartphoneMust reside in the United States and have a valid U.S. address for residenceBenefitsMedical, dental, and vision insuranceComprehensive employee assistance program (EAP)401(k) retirement planPaid time off and holidaysPaid training daysDailyPay enrollment option to access pay "early," when you want itPaid training and performance-based incentivesLucrative employee referral bonus opportunitiesCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and moreHealth and wellness programs with trained partners to help promote a healthy youMentorship programs that support your rewarding career journeyWork-from-home conveniencePrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community supportCelebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and moreCompany OverviewConcentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.



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