[Remote] Implementation Consultant I - Remote

Note: The job is a remote job and is open to candidates in USA. RealPage, Inc. is looking for an Implementation Consultant I who will be responsible for scoping and configuring assigned projects. The role involves managing client communication, training, and ensuring best practices are followed during product implementation.ResponsibilitiesManage assigned implementation projects for Vas Onboarding prioritized productsCollect project requirements such as configuration documents, questionnaires, property listComplete Kick off meeting with customers as needed. This task goes over product summary, requirements, implementation timelines, and best practicesComplete all configuration items assigned in the established SLAComplete all follow up communication with the customer to keep project on trackWork cross functionally to resolve any issues with Customer success, Support, Product, and Sales teamsMonitor project progress and update clients accordinglyIf tasks for project completion are distributed across the team, the consultant is responsible for assigning those tasks within the established SLA and ensure that they are completedDeliver final project within the established SLAComplete final training call and provide best practices to customerSkillsHigh School diploma or equivalentMinimum of 1 year customer service experienceMinimum of 1 year experience with Microsoft 360 productsStrong Critical Thinking skillsAbility to work in a team environmentExcellent customer service skillsBasic understanding of project management and CRM toolsBenefitsHealth, dental, and vision insurance.Retirement savings plan with company match.Paid time off and holidays.Professional development opportunities.Performance-based bonus based on position.Company OverviewRealPage is the leading global provider of AI-enabled software platforms to the real estate industry. It was founded in 1998, and is headquartered in Richardson, Texas, USA, with a workforce of 5001-10000 employees. Its website is https://www.realpage.com.Company H1B SponsorshipRealPage, Inc. has a track record of offering H1B sponsorships, with 10 in 2025, 19 in 2024, 11 in 2023, 11 in 2022, 17 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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