Remote Home Equity Loan Processor
Launch your career with a dynamic role at American Airlines, where you'll have the opportunity to work remotely and make a meaningful impact on our customers' lives. As a Remote Home Equity Loan Processor, you will be responsible for reviewing home equity loan requests, assisting American Airlines Credit Union members with loan closures, and ensuring compliance with all relevant regulations. This hybrid role offers a competitive salary, comprehensive benefits, and a chance to grow with a renowned airline.
Introduction
Are you ready to explore a world of possibilities, both at work and in your personal life? Join our American Airlines family and discover a career that will take you to new heights. As you embark on this new journey, you'll develop your skills, acquire new ones, and have fun while doing it. Take the opportunity to enhance both your personal and professional life and thrive!
Why you'll love this job
This role is part of the American Airlines Credit Union team, where you'll be responsible for reviewing home equity loan requests, assisting members with loan closures, and ensuring compliance with all relevant regulations.
What you'll do
Set up home equity loan records, including providing disclosures to members, discussing loan terms, and reviewing loans for closure
Perform daily reviews of the Home Equity pipeline
Process closing documents for home equity loans
Process Property Condition Reports for Home Equity Loans
Process Verification of Work for Home Equity Loan applicants
Book home equity loans
Enter home equity loan data into daily Excel spreadsheets
Perform other duties as assigned
What you'll need to succeed
Minimum Requirements
High school diploma or GED
2 years of related experience, preferably in a credit union environment
Preferred Requirements
Experience in mortgage lending
Prior customer service experience
Skills, Licenses, and Certifications
Proficient in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint)
Knowledge of Credit Union and Episys systems
Excellent member and customer service skills
Strong interpersonal and communication skills, with professional phone etiquette
Ability to perform basic mathematical calculations and analyze data
Ability to work in a fast-paced environment, handle multiple tasks, and function as a vital part of a team in a diverse setting
Ability to communicate professionally with all employees and members
Ability to adapt quickly to change and prioritize work effectively
Ability to self-motivate, with strong organizational skills and attention to detail
Ability to speak, read, and write Spanish is a plus
What you'll get
Take advantage of all that American Airlines has to offer:
Comprehensive health benefits, including medical, dental, vision, and prescription coverage
Wellness programs to help you thrive
401(k) program with employer contributions
Additional benefits, including employee assistance programs, pet insurance, and discounts on hotels, cars, cruises, and more
Be yourself at American
At American Airlines, we value diversity and inclusion. Our 20+ Employee Business Resource Groups are dedicated to connecting our employees to our customers, suppliers, communities, and shareholders, helping employees reach their full potential and creating an inclusive workplace that reflects and exceeds the needs of our diverse world.
Job Benefits
Health and wellness benefits, including medical, dental, and vision insurance
Financial benefits, including retirement plans and stock options
Time off and leave policies, including paid vacation days, holidays, and sick leave
Travel perks, including discounts on airfare and hotel stays
Training and career development opportunities
Employee assistance programs and counseling services
Other benefits, including employee recognition programs and discounts on products and services
Join Our Team!
This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
Apply Now
Apply Now
Introduction
Are you ready to explore a world of possibilities, both at work and in your personal life? Join our American Airlines family and discover a career that will take you to new heights. As you embark on this new journey, you'll develop your skills, acquire new ones, and have fun while doing it. Take the opportunity to enhance both your personal and professional life and thrive!
Why you'll love this job
This role is part of the American Airlines Credit Union team, where you'll be responsible for reviewing home equity loan requests, assisting members with loan closures, and ensuring compliance with all relevant regulations.
What you'll do
Set up home equity loan records, including providing disclosures to members, discussing loan terms, and reviewing loans for closure
Perform daily reviews of the Home Equity pipeline
Process closing documents for home equity loans
Process Property Condition Reports for Home Equity Loans
Process Verification of Work for Home Equity Loan applicants
Book home equity loans
Enter home equity loan data into daily Excel spreadsheets
Perform other duties as assigned
What you'll need to succeed
Minimum Requirements
High school diploma or GED
2 years of related experience, preferably in a credit union environment
Preferred Requirements
Experience in mortgage lending
Prior customer service experience
Skills, Licenses, and Certifications
Proficient in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint)
Knowledge of Credit Union and Episys systems
Excellent member and customer service skills
Strong interpersonal and communication skills, with professional phone etiquette
Ability to perform basic mathematical calculations and analyze data
Ability to work in a fast-paced environment, handle multiple tasks, and function as a vital part of a team in a diverse setting
Ability to communicate professionally with all employees and members
Ability to adapt quickly to change and prioritize work effectively
Ability to self-motivate, with strong organizational skills and attention to detail
Ability to speak, read, and write Spanish is a plus
What you'll get
Take advantage of all that American Airlines has to offer:
Comprehensive health benefits, including medical, dental, vision, and prescription coverage
Wellness programs to help you thrive
401(k) program with employer contributions
Additional benefits, including employee assistance programs, pet insurance, and discounts on hotels, cars, cruises, and more
Be yourself at American
At American Airlines, we value diversity and inclusion. Our 20+ Employee Business Resource Groups are dedicated to connecting our employees to our customers, suppliers, communities, and shareholders, helping employees reach their full potential and creating an inclusive workplace that reflects and exceeds the needs of our diverse world.
Job Benefits
Health and wellness benefits, including medical, dental, and vision insurance
Financial benefits, including retirement plans and stock options
Time off and leave policies, including paid vacation days, holidays, and sick leave
Travel perks, including discounts on airfare and hotel stays
Training and career development opportunities
Employee assistance programs and counseling services
Other benefits, including employee recognition programs and discounts on products and services
Join Our Team!
This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
Apply Now
Apply Now