[Remote] Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 4/16/26

Note: The job is a remote job and is open to candidates in USA. Home Health Focus AI is dedicated to assisting home healthcare professionals in finding meaningful job opportunities that prioritize patient care. They are seeking a Healthcare Customer Service Rep to make outbound calls to patients, assist with benefits information, and conduct surveys to gather feedback.ResponsibilitiesMake outbound calls to patients, members, and customers to schedule appointments for preventative health screeningsAssist patients with benefits and insurance information during welcome callsConduct surveys through outbound calls to gather feedbackEngage with patients to support their healthcare decisionsMaintain a consistent and organized work environment while working from homeSkillsHigh School Diploma or General Education Degree (GED) requiredStrong computer experience, including data entry and screen navigationProficiency with Microsoft Outlook and WordExcellent customer service skills and ability to adhere to daily schedulesExceptional oral and written communication skills with a demonstration of caring and compassionAbility to provide two monitors of at least 22 inches with HDMI and Display portsBenefitsComprehensive benefits package including health, dental, and vision insurance401(k) plan with company matchPaid time off (PTO)Opportunities for career development and growth within the organizationWork remotely with a flexible scheduleCompany OverviewHomeHealthFocus.ai is an innovative data platform that tracks and analyzes critical information from home care, hospice, and senior living companies across the United States. It was founded in 2024, and is headquartered in Boulder, US, with a workforce of 2-10 employees. Its website is https://homehealthfocus.ai.



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