[Remote] Global External Communications Manager

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. VisionSpring is a social enterprise dedicated to increasing well-being through eyeglasses for people vulnerable to poverty. They are seeking a collaborative and strategic Global External Communications Manager to enhance engagement with philanthropic funders and create compelling narratives that showcase the impact of their work. This role involves developing donor-facing communications, managing projects, and collaborating across departments to effectively convey VisionSpring's mission and successes.

Responsibilities
• Develop, write, edit, and refine high-quality donor-facing materials, including:
• Reports (quarterly, annual, ad hoc)
• Case studies and impact stories
• White papers, research summaries, and evidence translations
• Fact sheets, one-pagers, primers
• Donor-specific slide decks and presentations
• Package data, impact evidence, research findings, and field insights into clear, compelling, emotionally resonant narratives
• Ensure all donor communications reflect VisionSpring’s brand voice, values, and commitment to dignity
• Act as the primary liaison for donor comms with Programs, M&E, Resource Mobilization, and Finance, ensuring accuracy, clarity, and consistency
• Build on templates, guidelines, and workflows that improve quality, speed, and internal alignment
• Build donor audience frameworks including segmentation, personas, and tailored messaging
• Shape communication strategy and messaging for in-person and virtual donor-focused events, briefings, and convenings
• Support production of global and in-market donor event materials: scripts, run-of-show content, visuals, talking points, and follow-up communications
• Collaborate on donor-facing campaigns and special stewardship moments (e.g., end-of-year communications, donor delight gifts, milestone updates)
• Manage the end-to-end production of donor reports and communications:
• Structuring the narrative
• Setting timelines / production calendars
• Coordinating with subject matter leads
• Farming out contributions
• Managing reviews and approvals
• Overseeing design and formatting
• Collaborate on packaging customer stories, photography, and multimedia content for specific donors
• Ensure country teams are equipped with donor-aligned collateral, messaging, and materials for in-country fundraising communications
• Track donor engagement with communications and analyze their role in retention, satisfaction, stewardship, and relationship expansion
• Use data, storytelling, and insight to strengthen donor relationships
• Contribute to internal tracking on communications performance
• Support dissemination of research studies, RCT findings, and evidence-based publications to donor audiences
• Package technical insights into accessible, donor-friendly formats
• Collaborate with the Comms team to share relevant media features, press releases, and field stories with donor audiences

Skills
• 5-8 years of experience in donor communications, development communications, external communications, editorial strategy, or related roles
• Exceptional writing, editing, and narrative development abilities
• Demonstrated success producing communications for donors, foundations, philanthropists, or institutional audiences
• Ability to distill complex program and research information into clear, compelling messages
• Experience coordinating cross-departmental projects with multiple contributors and tight deadlines
• Strong project management, organizational, and analytical skills
• Comfort working across time zones and cultures with flexibility and diplomacy
• Commitment to equity, dignity, and ethical storytelling
• Highly organized, proactive, and accountable
• Experience in social enterprise, NGO, or global health environment
• Skills in PowerPoint, Canva, Adobe tools, or digital publishing platforms
• Legally authorized to work in your current location
• Familiarity with M&E frameworks, research dissemination, or impact measurement
• A track record of preparing high-impact donor decks, data visualizations, or storytelling presentations
• Experience working within a philanthropic grant-making institution
• Substantial professional or personal time spent within Low- and/or Middle-income countries (LMICs)

Benefits
• Comprehensive benefits, including medical, dental, and vision
• 401(k) with match
• Pre-tax commuter plan
• Generous vacation/personal time

Company Overview
• Our aim is to give people a better understanding and improve their confidence when interacting with a Blind or Partially Sighted person. It was founded in 2001, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://visionspring.org/home.

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