[Remote] Fully Remote | Customer Service - Booking Hotels

Note: The job is a remote job and is open to candidates in USA. Home Health Focus AI is dedicated to helping home healthcare professionals find meaningful opportunities that prioritize patient care. They are seeking a Customer Service representative to assist clients in selecting and booking hotel accommodations, providing information on amenities, and maintaining records of client interactions.ResponsibilitiesAssist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond promptly and professionally to client inquiries via phone, email, or online chatMaintain detailed and accurate records of client interactions and bookingsCollaborate with team members to ensure seamless client experiencesSkillsStrong communication and customer service skillsFriendly, professional demeanor and positive attitudeComfortable working independently and managing time effectivelyBasic computer skills and a reliable internet connectionInterest in travel and helping clients plan memorable staysPrevious experience in customer service, hospitality, or sales is a plus but not requiredBenefitsFlexible, remote work environment allowing for a balanced scheduleComprehensive training and access to industry resources and toolsSupportive team culture with mentorship opportunitiesExclusive travel discounts and perks through industry partnersPersonal and professional development opportunitiesCompany OverviewHomeHealthFocus.ai is an innovative data platform that tracks and analyzes critical information from home care, hospice, and senior living companies across the United States. It was founded in 2024, and is headquartered in Boulder, US, with a workforce of 2-10 employees. Its website is https://homehealthfocus.ai.



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