[Remote] Frontline Underwriter

Note: The job is a remote job and is open to candidates in USA. Greenbox Capital is dedicated to helping small businesses thrive by providing fast and accessible funding. As a Frontline Underwriter, you will be responsible for reviewing merchant applications, analyzing bank statements, and ensuring high-quality underwriting decisions to protect portfolio health. Responsibilities Evaluate incoming merchant applications for completeness and readiness Spot red flags and prepare files for deeper underwriting Deliver high-quality reviews within daily and weekly SLAs Communicate with brokers and internal teams to close gaps fast Review and verify merchant submissions for completeness and accuracy, ensuring packages meet intake standards and are SOP-compliant Analyze bank statements and business documents and identify and escalate discrepancies or concerns to Underwriters Maintain data integrity in CRM and document systems and enter information accurately and clearly mark incomplete submissions Communicate effectively with brokers and internal stakeholders and respond quickly to missing info and maintain a strong, service-oriented tone Meet key performance targets Hit a minimum of 70% of top producer benchmarks for volume, accuracy and turnaround time Maintain an error rate of 4% or lower Maintain an average processing time of 24 minutes per submission Performance is assessed monthly, with feedback given daily, weekly, or as needed Skills Have strong attention to detail and enjoy working with financial data Can review bank statements with confidence and spot anomalies quickly Bring a positive attitude and learn fast in a remote, high-volume environment Are comfortable with daily targets and quality-based performance metrics Have prior experience in merchant cash advance (MCA) or are eager to gain it 0–1+ years of underwriting, financial analysis, or small business lending experience Comfortable reviewing financial statements and business documentation Familiarity with MS Office, especially Excel CRM and document management experience (Centrex or similar a plus) Familiarity with AI tools to improve efficiency and accuracy in workflows Typing speed and digital workflow agility (you'll complete a typing and UW assessment during the interview process) QA or financial statement or document review background is a strong plus Bachelor's degree not required - we care more about your mindset and skill set Benefits Flexible PTO – Work hard, rest well Remote-First – Work from anywhere in the Philippines, aligned to EST Smart, Supportive Teammates – Work with people who are kind, sharp, and aligned with our values: Commitment, Communication, Teamwork, Service, and Integrity Company Overview Greenbox Capital provides financial services such as merchant cash advances, business line of credit, small business and collateral loans. It was founded in 2012, and is headquartered in Miami, Florida, USA, with a workforce of 51-200 employees. Its website is