Remote Front Office Medical Assistant

Remote Full-time
Job title: Remote Front Office Medical Assistant in Beech Grove, IN at Alliance Services, Inc.

Company: Alliance Services, Inc.

Job description: DISCLAIMER: DO NOT APPLY IF YOU DON'T RESIDE IN THE UNITED STATES
DO NOT APPLY IF YOU ARE NOT LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES OF AMERICALocation: Remote
Est. Hourly Salary: $27.00 - $35.00
Job Type: Full-time/Part-time/ContractResponsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.DUTIES AND RESPONSIBILITIES:

Responsible for opening front office and all duties associated with this function.
Welcome, greet, and assist patients in a courteous and professional manner.
As directed, schedule patient appointments accurately and efficiently utilizing the computer system.
Verify and ensure completeness of patient registration documentation. Verify and enter patient data into the electronic medical system.
Review and verify patient coverage of insurance information using online resources.
Explain payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance.
As directed, responsible for running Vital Interaction reports and following‐up on appointments needing to be confirmed and no shows.
Work closely with the nursing, provider, medical assistant, and extended care teams to ensure smooth patient flow and reduce cycle time.
Works with clinical care team to assist with closing gaps in care by helping to notify patients of services due.
Notify appropriate personnel of emergencies, messages, patient arrivals, etc.
Accurately document and communicate patient concerns to the site triad leadership team.
Ability to work assigned hours, and as needed outside regularly scheduled hours including weekends.
Participates in appropriate meetings and trainings, as well as adheres to all company policies and procedures.
Maintains confidentiality of all patient, clinical, and company information and data. Adheres to HIPAA guidelines.
Performs all duties in an ethical manner consistent with the I Promise statement.
Perform other job‐related duties as assigned.
KNOWLEDGE/SKILLS/ABILTIES:Knowledge of

Healthcare office concepts, practices, policies, and procedures
Insurance verification procedures
Microsoft Office Applications (Word, Excel, Outlook)
HIPAA and Joint Commission guidelines and regulations
Skilled in

Providing exceptional customer service
Verbal and written communications, including telephone and email etiquette and documentation
Working independently in a fast‐paced, multi‐task clinical environment, as well as part of a team
Effective problem solving techniques
Ability to

Work in a self‐directed, organized manner
Multitask while maintaining a strong attention to detail and accuracy
Present information in a consistent, organized, and accurate manner
Demonstrate flexibility and ingenuity in response to change
Develop and maintain effective working relationships across the organization at various levels, as well as with external customers
Maintain confidentiality
Qualifications:
MINIMUM EDUCATION: High School Diploma or Equivalent
MINIMUM EXPERIENCE: At least one year of demonstrated experience in an administrative position.BENEFITS:We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

Medical
Dental
Vision
$0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
Flexible Spending Account
403(b) retirement plan
Long Term and Short Term Disability
Legal Plan
Dependent Care Expense Account
Life Insurance/Supplemental Life Insurance
Pet Insurance
HRA
Training programs including a Mentorship program
Employees may be eligible for Federal/Public Student Loan Forgiveness
Career growth and Promotional opportunities
Employee Perks and Discounts to Broadway shows and more
5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more

Expected salary:

Location: Beech Grove, IN

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