[Remote] Expense Associate (Remote - Columbus, OH Only)

Note: The job is a remote job and is open to candidates in USA. RRD is a leading global provider of marketing, packaging, print, and supply chain solutions. They are seeking an Accounts Payable/Expense Associate to handle expense processing, ensuring compliance with policies, and providing excellent customer service to clients. Responsibilities Utilize appropriate logs and/or tracking software for all-expense processing work Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle Create, process, and/or audit expense reimbursement requests by ensuring the proper documentation and approvals are submitted/received Complete data entry to appropriate expense processing software, as needed; may include adding accounts, vouchers, requests, general ledger numbers and/or obtaining correct documentation and/or approvals Review requests for compliance with policies and/or procedures; escalate concerns to supervisor Use established procedures, standards, and formats to complete expense processing requests to client satisfaction Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions Communicate with team members, lead, supervisor or client on job or deadline concerns Meet contracted deadlines for service delivery to our clients Troubleshoot basic software or hardware problems Skills High school diploma or equivalent required 1–2 years of related financial experience in a professional services organization Proficiency in MS Office and spreadsheet software applications required Proven customer service skills to create, maintain, and enhance client relationships Excellent organizational skills with the ability to manage multiple assignments simultaneously Ability to maintain confidentiality of sensitive materials/documents Strong attention to detail, time‑management, and problem‑solving skills Strong written and verbal communication skills Ability to maintain professional composure when working with immediate deadlines Ability to work independently and collaboratively as part of a team Ability to work in a fast‑paced environment Customer service experience Associate Degree or advanced degree preferred Experience in legal, banking, or large corporate environments preferred Prior knowledge of financial systems such as Aderant Expert, Chrome River, Elite, Concur, or other comparable systems preferred Benefits Medical Dental Vision coverage Paid time off Disability insurance 401(k) with company match Life insurance Other voluntary supplemental insurance coverages Parental leave Adoption assistance Tuition assistance Employer/partner discounts Company Overview RRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 92% of the Fortune 100. It was founded in 1864, and is headquartered in Chicago, Illinois, US, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship RRD has a track record of offering H1B sponsorships, with 2 in 2024, 16 in 2023, 14 in 2022, 6 in 2021, 14 in 2020. Please note that this does not guarantee sponsorship for this specific role.