Remote Enrollment Nurse – Chronic Care Management
Job Summary
Shield Health is seeking compassionate and tech-comfortable Remote Enrollment Nurses (RN, LPN, or LVN) to help Medicare patients enroll in our Chronic Care Management (CCM) and Principal Care Management (PCM) programs. This role is fully remote and focused on phone-based patient education and enrollment.
You will speak with eligible patients, explain the benefits of ongoing monthly nurse support, gather key health information, and complete enrollments using Shield’s platform. This position is ideal for nurses who enjoy meaningful conversation, patient advocacy, and structured, goal-oriented work.
Duties
• Make outbound calls to eligible patients
• Explain Shield’s care management programs clearly and compassionately
• Enroll patients by gathering medical history, medications, and current concerns
• Build rapport and trust with patients and caregivers
• Manage outreach, documentation, and follow-up tasks in the Shield platform
• Work toward defined weekly enrollment goals
• Maintain professionalism, empathy, and accuracy in all patient interactions
Experience & Qualifications
• Active RN, LPN, or LVN license (required)
• Previous experience in nursing, patient communication, or medical office settings
• Excellent verbal communication skills and strong patient engagement ability
• Confidence using basic technology (EMR-like platforms, phone systems, data entry)
• Ability to work independently in a quiet, reliable remote environment
• Organized, self-motivated, and goal-driven
About Shield Health
Shield Health provides Chronic Care Management (CCM) and Principal Care Management (PCM) services for Medicare patients with chronic conditions. Our nurses offer monthly support to help patients stay on track between office visits - improving health outcomes and preventing avoidable complications.
We are a small, transparent, fast-growing team that values flexibility, autonomy, and delivering genuinely personal care. Our mission is simple: keep patients healthier, longer, through consistent, meaningful nurse support.
Job Types: Full-time, Permanent
Pay: $21.00 - $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance
Application Question(s):
• Do you have a quiet, private, and reliable workspace for full-time remote work?
• Are you comfortable spending most of your day speaking with patients over the phone?
License/Certification:
• RN, LPN, or LVN license (Required)
Work Location: Remote
Apply tot his job
Apply To this Job
Shield Health is seeking compassionate and tech-comfortable Remote Enrollment Nurses (RN, LPN, or LVN) to help Medicare patients enroll in our Chronic Care Management (CCM) and Principal Care Management (PCM) programs. This role is fully remote and focused on phone-based patient education and enrollment.
You will speak with eligible patients, explain the benefits of ongoing monthly nurse support, gather key health information, and complete enrollments using Shield’s platform. This position is ideal for nurses who enjoy meaningful conversation, patient advocacy, and structured, goal-oriented work.
Duties
• Make outbound calls to eligible patients
• Explain Shield’s care management programs clearly and compassionately
• Enroll patients by gathering medical history, medications, and current concerns
• Build rapport and trust with patients and caregivers
• Manage outreach, documentation, and follow-up tasks in the Shield platform
• Work toward defined weekly enrollment goals
• Maintain professionalism, empathy, and accuracy in all patient interactions
Experience & Qualifications
• Active RN, LPN, or LVN license (required)
• Previous experience in nursing, patient communication, or medical office settings
• Excellent verbal communication skills and strong patient engagement ability
• Confidence using basic technology (EMR-like platforms, phone systems, data entry)
• Ability to work independently in a quiet, reliable remote environment
• Organized, self-motivated, and goal-driven
About Shield Health
Shield Health provides Chronic Care Management (CCM) and Principal Care Management (PCM) services for Medicare patients with chronic conditions. Our nurses offer monthly support to help patients stay on track between office visits - improving health outcomes and preventing avoidable complications.
We are a small, transparent, fast-growing team that values flexibility, autonomy, and delivering genuinely personal care. Our mission is simple: keep patients healthier, longer, through consistent, meaningful nurse support.
Job Types: Full-time, Permanent
Pay: $21.00 - $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance
Application Question(s):
• Do you have a quiet, private, and reliable workspace for full-time remote work?
• Are you comfortable spending most of your day speaking with patients over the phone?
License/Certification:
• RN, LPN, or LVN license (Required)
Work Location: Remote
Apply tot his job
Apply To this Job