[Remote] English Retention - Remote

Note: The job is a remote job and is open to candidates in USA. RMG Recruitment Agency is seeking an experienced English-speaking Retention Agent to join a well-established regulated Forex company. This fully remote position focuses on managing and retaining clients while driving revenue growth through strong relationships and effective support. Responsibilities Manage and retain existing clients Build strong, long-term relationships with traders Increase client lifetime value and trading activity Handle client inquiries and provide ongoing support Promote trading opportunities and company products Meet and exceed retention and revenue targets Monitor client activity and identify retention opportunities Skills Manage and retain existing clients Build strong, long-term relationships with traders Increase client lifetime value and trading activity Handle client inquiries and provide ongoing support Promote trading opportunities and company products Meet and exceed retention and revenue targets Monitor client activity and identify retention opportunities Previous experience as a Retention Agent in a Forex / CFD company (must) Fluent English (spoken and written) Strong sales, negotiation, and communication skills Proven track record of meeting KPIs Ability to manage high-value clients Self-motivated and able to work remotely Benefits Competitive base salary + high commission structure Fully remote position Work with a regulated and reputable company Growth opportunities within the company Company Overview RMG Talent is a global recruitment agency specialising in the Forex and iGaming industries. It was founded in 2020, and is headquartered in Paphos, CY, with a workforce of 2-10 employees. Its website is