[Remote] Director Legal Support Services

Note: The job is a remote job and is open to candidates in USA. Glenmont Group Inc. is a leading law firm seeking a dynamic Director of Legal Support Services to enhance administrative operations and client satisfaction. The role involves overseeing legal support teams, improving workflow efficiency, and collaborating with firm leadership to align services with business objectives. Responsibilities • Oversee and inspire Legal Administrative Assistants, Paralegals, Office Leaders, and Work Product Support teams across multiple offices • Develop and implement strategies to improve workflow efficiency, service quality, and client experience • Leverage legal technology platforms such as document management systems, docketing tools, and workflow automation • Collaborate closely with firm leadership to align support services with overall business objectives • Lead large, diverse teams while managing change and implementing process improvements • Foster a culture of continuous development, talent retention, and high standards of client service • Drive firm-wide initiatives focused on operational excellence and support scalability Skills • Over 10 years of experience in legal support services or law firm operations, with 5+ years in supervisory role • Proven success managing large teams and implementing process improvements • Strong understanding of legal practice areas and client service standards • Excellent interpersonal, communication, and leadership skills • Proficiency with legal technology platforms such as CompuLaw, BigHand, and workflow tools • MBA, or advanced degree in Legal Administration is preferred • Experience managing multiple departments across various locations • Background in strategic planning and implementing technology-rich solutions Benefits • Comprehensive benefits • Bonus Company Overview • Glenmont Group, Inc. It was founded in 2001, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is Apply tot his job