[Remote] Digital Marketing Sales - Account Manager

Note: The job is a remote job and is open to candidates in USA. SmartSites is a dynamic digital media agency focused on providing top-notch digital marketing services to small and medium-sized businesses. The Account Manager will engage with prospective clients, educate them about the agency's services, and facilitate the onboarding process for new clients. Responsibilities Answering incoming calls, emails, and web chats from potential customers Identifying customer needs and providing relevant product or service information Conducting product demonstrations and providing quotes or pricing information Closing sales and onboarding new clients Following up with customers after sales to ensure satisfaction and identify upsell opportunities Maintaining accurate records of customer interactions and sales activity in a CRM system Collaborating with marketing and product teams to provide feedback on customer needs and preferences Continuously learning about products and industry trends to provide up-to-date information to customers Meeting or exceeding sales targets and quotas Work with designers, developers, writers, and marketers Collaborate with other client service teams on co-managed clients: SEO, web services, social media, CRO & email marketing Delegate & manage tasks in our project management portal Communicate to prospective clients via email, call, and video conferencing Lead meetings such as Sales strategy and implementation calls Skills Self-driven Account Manager Ability to answer incoming calls, emails, and web chats from potential customers Ability to identify customer needs and provide relevant product or service information Ability to conduct product demonstrations and provide quotes or pricing information Ability to close sales and onboard new clients Ability to follow up with customers after sales to ensure satisfaction and identify upsell opportunities Ability to maintain accurate records of customer interactions and sales activity in a CRM system Ability to collaborate with marketing and product teams to provide feedback on customer needs and preferences Willingness to continuously learn about products and industry trends to provide up-to-date information to customers Ability to meet or exceed sales targets and quotas Ability to work with designers, developers, writers, and marketers Ability to collaborate with other client service teams on co-managed clients: SEO, web services, social media, CRO & email marketing Ability to delegate & manage tasks in a project management portal Ability to communicate to prospective clients via email, call, and video conferencing Ability to lead meetings such as Sales strategy and implementation calls Critical thinker that shares a passion for all things digital Desire to help others Great eye for detail Eagerness to learn Ability to persuasively communicate ideas Configured conversion tracking & attribution with CRMs (Salesforce, HubSpot, Zoho) 1+ years' experience working in an agency, or similar client-facing environment 1+ years' experience working as an account manager or related sales role Bachelor's degree Digital marketing: 1 year B2B sales: 1 year Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance Company Overview Outsmart the competition with best-in-class digital marketing services. It was founded in 2011, and is headquartered in Paramus, New Jersey, USA, with a workforce of 201-500 employees. Its website is