[Remote] Digital Campaign Strategist
Note: The job is a remote job and is open to candidates in USA. Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, dedicated to helping customers unlock results and grow impact. The Digital Campaign Strategist will lead digital marketing campaigns for clients, collaborating with team members to ensure successful execution and providing strategic insights to enhance performance.ResponsibilitiesDevelop and present strategic marketing plans that are easily understood by customers and executed by your team, ensuring alignment with Feathr’s service level agreements (SLAs)Present campaign performance data to customers and collaborate with Customer Success to deliver cohesive insightsTest, validate, and evolve best practices across your customer portfolio to drive continual campaign improvementsLead customer calls, clearly communicating campaign results and providing actionable recommendations that deliver valueOversee and guide your Campaign Manager to ensure timely, high-quality project deliverablesDevelop and present Google Ad Grant strategies that are clearly understood by nonprofit clients and efficiently executed by you and your team, ensuring alignment with grant compliance requirements and performance SLAsAnalyze customer campaign performance to extract insights and identify opportunities for improvementTroubleshoot technical issues alongside the support team, and manage projects from inception to completion using tools such as Asana, GSuite, Front, and SalesforceSkills1+ years of experience in developing, managing, or planning marketing campaigns3+ years of experience in a full-time customer-facing role1+ years of experience in account management or project managementFamiliarity with digital marketing tools and softwareExceptional Communication: You excel at clear, precise, and persuasive communication, adapting your message for different audiencesRelationship Builder: Skilled at cultivating and maintaining strong customer and internal relationships that drive business outcomesActive Listener: You listen intently and ask insightful questions to fully understand the needs and challenges of customersCritical/Strategic Thinking: You evaluate facts, data, and observations to make informed decisions aligned with short- and long-term goalsCreative Problem Solver: You can devise innovative solutions to unique customer and business challengesHighly Organized & Efficient: You thrive in fast-paced environments, adept at managing multiple tasks and prioritizing deadlinesData-Driven: You are proficient at analyzing data, translating metrics into actionable insights, and recommending clear next stepsPositive Attitude: In a fast-paced, unpredictable environment, you stay solution-focused and always look for process and product improvementsSelf-Starter: You proactively identify and address challenges, offering solutions and rallying the necessary resources to execute themCollaborative: You work well across departments, effectively solving problems and communicating with colleaguesAdaptable: When faced with rapid changes, you quickly adjust your focus and move forward without delayBenefitsFully remoteHealth/ dental/ visionBreaks & holidaysPaid vacation & sick time offFlexible Work ScheduleSick time for when you need to take care of your physical or mental healthVacation Time Extended Summr + Wintr BreaksParental LeaveWellness Reimbursement CreditHome Office StipendProfessional Development BudgetTeam hangouts and eventsCompany OverviewFeathr is the Nonprofit Marketing Platform. Martech SaaS, vertically focused on charities and associations. It was founded in 2012, and is headquartered in Gainesville, Florida, USA, with a workforce of 51-200 employees. Its website is http://feathr.co.
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