Remote Data Entry & Typist Support Coordinator
Job title: Remote Data Entry & Typist Support Coordinator in North Carolina at cewit
Company: cewit
Job description: About the Role
This unique hybrid position blends high-volume data entry with precision typing and client support coordination. As our Remote Data Entry & Typist Support Coordinator, you'll juggle numeric data input and transcription projects, serving as the primary liaison between clients and our data/typing teams. Flexible parttime (25-30 hours/week) or fulltime (35-40 hours/week), with entirely self-scheduled hours to match your peak performance times.Key Responsibilities
Dual Data Processing: Enter transactional data (orders, shipping logs) and transcribe client audio into finalized documents, maintaining separate accuracy KPIs for each function.
Client Intake & Briefing: Host short video or chat-based briefing sessions with new clients to gather project requirements, deadlines, and style preferences.
Project Coordination: Assign tasks to specialized data entry and typist teams, monitor progress via our project management suite (Jira, Monday.com), and ensure on-time delivery.
Quality Checks: Perform second-tier reviews on both numeric datasets and transcribed documents, applying checklists to guarantee 99%+ accuracy.
Reporting & Feedback: Generate weekly status reports for clients, highlight deliverables, and implement client feedback loops to refine processes.Training & Documentation: Develop process guides, create tutorial videos, and lead quarterly Skill Sharpen webinars for the operations team.Qualifications
Associate degree or higher; certifications in Office Technology or related fields a plus.
2+ years of combined data entry and transcription experience. * Strong interpersonal skills comfortable conducting client briefings and debriefs virtually.
Proficiency in spreadsheet software, CRM platforms, and audio editing tools (Express Scribe, Audacity).
Excellent multitasking, prioritization, and written communication skills.
Quiet, dependable home office setup with robust internet connectivity.
Why You'll Love This Job
Hybrid Expertise: Build a versatile portfolio spanning quantitative data and qualitative transcription ideal for future managerial roles.
Client-Facing Exposure: Develop your client relations skills by serving as the face of our support operations.
Autonomy & Flexibility: Manage your own schedule and workload, with the freedom to innovate process improvements.
Team Collaboration: Partner closely with colleagues across data science, customer success, and IT to deliver seamless service.
Career Roadmap: Clear pathways into roles like Operations Lead, Client Success Manager, or Data Services Specialist.
Benefits & Perks
Competitive Compensation: $18-$24 per hour for entry-level; $24-$30 per hour for midlevel, based on experience and scope.
Incentive Programs: Quarterly client satisfaction bonuses up to 8% of base earnings.
Paid Time Off: Up to 12 days of PTO in your first year plus 8 paid holidays; additional PTO for tenure milestones.
Wellness & Development: $100 monthly stipend for wellness, plus $500 annual learning budget for courses or certifications.
Culture & Connection: Weekly virtual Watercooler Chats, monthly cross-team challenges, and an annual all-hands retreat (travel included for full-time).
If you're organized, client-centric, and enjoy shifting between data and transcription tasks, we want to hear from you! Please submit your resume along with a brief overview of a past project where you juggled multiple data and typing responsibilities successfully.
Expected salary:
Location: North Carolina
Apply for the job now!
Apply Now
Company: cewit
Job description: About the Role
This unique hybrid position blends high-volume data entry with precision typing and client support coordination. As our Remote Data Entry & Typist Support Coordinator, you'll juggle numeric data input and transcription projects, serving as the primary liaison between clients and our data/typing teams. Flexible parttime (25-30 hours/week) or fulltime (35-40 hours/week), with entirely self-scheduled hours to match your peak performance times.Key Responsibilities
Dual Data Processing: Enter transactional data (orders, shipping logs) and transcribe client audio into finalized documents, maintaining separate accuracy KPIs for each function.
Client Intake & Briefing: Host short video or chat-based briefing sessions with new clients to gather project requirements, deadlines, and style preferences.
Project Coordination: Assign tasks to specialized data entry and typist teams, monitor progress via our project management suite (Jira, Monday.com), and ensure on-time delivery.
Quality Checks: Perform second-tier reviews on both numeric datasets and transcribed documents, applying checklists to guarantee 99%+ accuracy.
Reporting & Feedback: Generate weekly status reports for clients, highlight deliverables, and implement client feedback loops to refine processes.Training & Documentation: Develop process guides, create tutorial videos, and lead quarterly Skill Sharpen webinars for the operations team.Qualifications
Associate degree or higher; certifications in Office Technology or related fields a plus.
2+ years of combined data entry and transcription experience. * Strong interpersonal skills comfortable conducting client briefings and debriefs virtually.
Proficiency in spreadsheet software, CRM platforms, and audio editing tools (Express Scribe, Audacity).
Excellent multitasking, prioritization, and written communication skills.
Quiet, dependable home office setup with robust internet connectivity.
Why You'll Love This Job
Hybrid Expertise: Build a versatile portfolio spanning quantitative data and qualitative transcription ideal for future managerial roles.
Client-Facing Exposure: Develop your client relations skills by serving as the face of our support operations.
Autonomy & Flexibility: Manage your own schedule and workload, with the freedom to innovate process improvements.
Team Collaboration: Partner closely with colleagues across data science, customer success, and IT to deliver seamless service.
Career Roadmap: Clear pathways into roles like Operations Lead, Client Success Manager, or Data Services Specialist.
Benefits & Perks
Competitive Compensation: $18-$24 per hour for entry-level; $24-$30 per hour for midlevel, based on experience and scope.
Incentive Programs: Quarterly client satisfaction bonuses up to 8% of base earnings.
Paid Time Off: Up to 12 days of PTO in your first year plus 8 paid holidays; additional PTO for tenure milestones.
Wellness & Development: $100 monthly stipend for wellness, plus $500 annual learning budget for courses or certifications.
Culture & Connection: Weekly virtual Watercooler Chats, monthly cross-team challenges, and an annual all-hands retreat (travel included for full-time).
If you're organized, client-centric, and enjoy shifting between data and transcription tasks, we want to hear from you! Please submit your resume along with a brief overview of a past project where you juggled multiple data and typing responsibilities successfully.
Expected salary:
Location: North Carolina
Apply for the job now!
Apply Now