[Remote] Data Capture CERIS Ops Supervisor

Note: The job is a remote job and is open to candidates in USA. CERIS, a division of CorVel Corporation, is seeking a Data Capture CERIS Operations Supervisor responsible for managing daily production for the department. The role involves overseeing employee operations, maintaining service quality, and handling human resources matters. Responsibilities Responsible for directing a designated group of employees in their day-to-day operations Accountable for maintaining highest quality of service Handle human resources matters directly related to employees supervised Maintain employee confidence and protect operations by keeping sensitive information confidential May be required to travel overnight to attend meetings May perform daily, weekly and monthly reviews of various reports, invoices, logs and expenses Approve Electronic time cards for employees Assist Manager in establishing employee schedules Oversee quality control and tracking or error rates Maintaining HIPAA compliance in all aspects of communications Track all protocol changes made by clients and communicating those changes with the team Perform timely and accurate employee evaluations Assist manager in the hiring process, help conduct interviews Additional duties as assigned Skills High school diploma or equivalent Minimum of 1 year office experience Minimum 1 year as closing analyst Clear written and verbal communication skills with the ability to communicate complex ideas across multiple platforms Ability to remain poised in demanding situations and communicate diplomatically Ability to skillfully manage multiple, complex projects and competing priorities while working under pressure to meet deadlines and maintaining strong customer service orientation Ability to work independently, while remaining available to others Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets Must have technical knowledge of applicable laws, policies, and procedures in defined territory Strong interpersonal, time management and analytical skills Great attention to detail and focus on results Previous supervisory experience Benefits Medical (HDHP) w/Pharmacy Dental Vision Long Term Disability Health Savings Account Flexible Spending Account Options Life Insurance Accident Insurance Critical Illness Insurance Pre-paid Legal Insurance Parking and Transit FSA accounts 401K ROTH 401K Paid time off Company Overview CERiS is a company that detects and resolves payment issues for health claims. It was founded in 1990, and is headquartered in Fort Worth, Texas, USA, with a workforce of 501-1000 employees. Its website is