[Remote] Data Analyst, Risk and Operational Performance

Note: The job is a remote job and is open to candidates in USA. Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto. The Data Analyst, Risk and Operational Performance will elevate decision-making by uncovering trends and providing insights into business performance and operational efficiency.

Responsibilities
• Act as a trusted business advisor to the Core Service team, proactively identifying trends and driving efficiency improvements
• Own the design of dashboards, metrics, and reports, turning data into actionable insights for the fraud, funding, risk and support experience teams
• Dive into large, complex datasets/logs to turn your findings into scalable data models necessary to facilitate reporting, analytics and ML models
• Lead cross-functional projects with analysts, scientists, engineers, and product teams to build data pipelines using Airflow, Python, and DBT
• Develop and automate reporting of key performance indicators across core services teams
• Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action
• Develop high-quality code for pipelines and dashboards, incorporating software engineering best practices

Skills
• 5+ years of experience in data analysis and data management within the Fintech industry gained in a fast-paced, high-growth environment
• Experience working with fraud, funding, finance and customer support teams to analyze and optimize operational performance across the business systems
• This role requires expert SQL skills and hands-on experience in Python
• Hands-on experience using dbt (data build tool) to model and organize data for reporting and decision-making
• Experience setting up and managing data pipelines, with a strong understanding of data workflow orchestration
• Capable of creating intuitive dashboards and visualizations to communicate complex insights clearly
• Strong communicator who can simplify complex data ideas for both technical and non-technical audiences
• You believe wholeheartedly in the values outlined in Kraken's Tentaclements document
• A degree in a field emphasizing analytical rigor, such as analytics, software engineering or economics
• Based in Canada and the US and fluent in English

Company Overview
• Kraken is a global cryptocurrency exchange platform that allows users to buy, sell, and trade digital assets securely. It was founded in 1911, and is headquartered in Remote First, US, with a workforce of 1001-5000 employees. Its website is https://www.kraken.com/.

Company H1B Sponsorship
• Kraken has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.

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