[Remote] Cybersecurity Engineer in Richmond, VA (REMOTE)
Note: The job is a remote job and is open to candidates in USA. Super Technology Solutions, Inc. is seeking a Cybersecurity Engineer for a contract position. The role involves administering and maintaining security tools, ensuring accurate asset inventory, and responding to customer inquiries while managing various security systems.
Responsibilities
ā¢ Administer and Maintain EDR Tools, Tune detection rules to reduce false positives and improve threat visibility for each covered locality
ā¢ Ensure asset inventory is accurate and up to date for each covered locality
ā¢ Regularly update the EDR platform and agents to the latest versions
ā¢ Review and adjust security policies
ā¢ Conduct health checks to ensure the EDR system is functioning properly
ā¢ Investigate and remediate unexpected agent behavior
ā¢ Ensure that Integrations are working as required and troubleshoot when issues are identified
ā¢ Administer and Maintain Vulnerability Management System, Maintain and update the vulnerability management platform and agents
ā¢ Conduct health checks to ensure the VMS system is functioning properly
ā¢ Tune scan policies to reduce false positives and improve accuracy for each covered locality
ā¢ Ensure asset inventory is accurate and up to date for each covered locality
ā¢ Configure and schedule scans for each covered locality
ā¢ Investigate and remediate unexpected agent behavior
ā¢ Ensure that integrations are working as required and troubleshoot when issues are identified
ā¢ Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
ā¢ Maintain and update the Remote Monitoring and Management platform and agents
ā¢ Accurately document customer interactions, troubleshooting steps, and resolutions
ā¢ Escalate complex or unresolved issues as needed
ā¢ Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed
Skills
ā¢ Administer and Maintain EDR Tools
ā¢ Administer and Maintain Vulnerability Management System
ā¢ Experience in information security, with a focus on security technologies
ā¢ Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner
ā¢ Ability to work independently and as part of a team
ā¢ Excellent organizational skills and attention to detail
ā¢ Relevant certifications preferred
Company Overview
ā¢ Super Technology Solutions, Inc. It was founded in 2007, and is headquartered in Brooklyn, New York, USA, with a workforce of 11-50 employees. Its website is https://supertsi.com.
Company H1B Sponsorship
ā¢ Super Technology Solutions, Inc has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 4 in 2023, 4 in 2022, 9 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
Apply Now
Apply Now
Responsibilities
ā¢ Administer and Maintain EDR Tools, Tune detection rules to reduce false positives and improve threat visibility for each covered locality
ā¢ Ensure asset inventory is accurate and up to date for each covered locality
ā¢ Regularly update the EDR platform and agents to the latest versions
ā¢ Review and adjust security policies
ā¢ Conduct health checks to ensure the EDR system is functioning properly
ā¢ Investigate and remediate unexpected agent behavior
ā¢ Ensure that Integrations are working as required and troubleshoot when issues are identified
ā¢ Administer and Maintain Vulnerability Management System, Maintain and update the vulnerability management platform and agents
ā¢ Conduct health checks to ensure the VMS system is functioning properly
ā¢ Tune scan policies to reduce false positives and improve accuracy for each covered locality
ā¢ Ensure asset inventory is accurate and up to date for each covered locality
ā¢ Configure and schedule scans for each covered locality
ā¢ Investigate and remediate unexpected agent behavior
ā¢ Ensure that integrations are working as required and troubleshoot when issues are identified
ā¢ Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
ā¢ Maintain and update the Remote Monitoring and Management platform and agents
ā¢ Accurately document customer interactions, troubleshooting steps, and resolutions
ā¢ Escalate complex or unresolved issues as needed
ā¢ Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed
Skills
ā¢ Administer and Maintain EDR Tools
ā¢ Administer and Maintain Vulnerability Management System
ā¢ Experience in information security, with a focus on security technologies
ā¢ Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner
ā¢ Ability to work independently and as part of a team
ā¢ Excellent organizational skills and attention to detail
ā¢ Relevant certifications preferred
Company Overview
ā¢ Super Technology Solutions, Inc. It was founded in 2007, and is headquartered in Brooklyn, New York, USA, with a workforce of 11-50 employees. Its website is https://supertsi.com.
Company H1B Sponsorship
ā¢ Super Technology Solutions, Inc has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 4 in 2023, 4 in 2022, 9 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
Apply Now
Apply Now