Remote - Cybersecurity Engineer 3

ABOUT THE ROLE: We are seeking an experienced Cybersecurity Engineer to support Security Products for Local Governments. The ideal candidate will possess in-depth knowledge of configuring and administering Security Tools and Products. % Time Core Responsibilities Measures for Core Responsibilities 40 Administer and Maintain EDR Tools • Tune detection rules to reduce false positives and improve threat visibility for each covered locality. • Ensure asset inventory is accurate and up to date for each covered locality. • Regularly update the EDR platform and agents to the latest versions. • Review and adjust security policies. • Conduct health checks to ensure the EDR system is functioning properly. • Investigate and remediate unexcepted agent behavior • Ensure that Integrations are working as required and troubleshoot when issues are identified 40 Administer and Maintain Vulnerability Management System • Maintain and update the vulnerability management platform and agents • Conduct health checks to ensure the VMS system is functioning properly. • Tune scan policies to reduce false positives and improve accuracy for each covered locality • Ensure asset inventory is accurate and up to date for each covered locality • Configure and schedule scans for each covered locality. • Investigate and remediate unexpected agent behavior ? Ensure that integrations are working as required and troubleshoot when issues are identified 20 General Support ? Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC • Maintain and update the Remote Monitoring and Management platform and agents ? Accurately document customer interactions, troubleshooting steps, and resolutions ? Escalate complex or unresolved issues as needed ? Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed Desired Certifications ? Security+ ? CrowdStrike Certified Falcon Administrator (CCFA) ? Tenable Certified ? Additional Cybersecurity Related Certifications Apply tot his job

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