[Remote] Customer Success Manager (Growth & Revenue Focus)

Note: The job is a remote job and is open to candidates in USA. All Web Leads is a successful customer acquisition marketing company in the US, specializing in helping customers acquire clients for the insurance industry. They are seeking a growth-minded Customer Success Manager to manage a portfolio of customer accounts, drive revenue growth, and build strong relationships with clients. Responsibilities Own a book of business and drive revenue growth + retention Spot trends, risks, and opportunities early—and act on them fast Build strong relationships with customers (yes, you’ll be on the phone a lot) Run performance check-ins and strategy conversations (not just “touch base” calls) Identify upsell and growth opportunities and close them Partner with internal teams to improve performance and results Use data (Salesforce, Excel, dashboards) to track performance and make decisions Handle issues quickly and keep customers happy and growing Skills Proven success in a phone-based sales or account management role Someone who likes goals, metrics, and winning (this is a revenue role) Strong communicator—clear, confident, and personable Organized and able to manage multiple accounts at once Comfortable in a fast-paced, high-growth environment Coachable, competitive, and self-motivated Experience with Salesforce or similar CRM Background in insurance or lead generation Experience managing or growing a book of business Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Happy hour Health insurance Health savings account Life insurance Paid time off Paid training Parental leave Referral program Retirement plan Vision insurance Work from home Company Overview AWL provides auto, home, health, and life insurance services. It was founded in 2000, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is