Remote Customer Service Professional - Full-time / Part-time

h2Job description/h2 pemstrongAbout McH Recruiting:/strong/em/p pemSince 2020, McH Recruiting has been a leading recruiting agency specializing in providing work-from-home opportunities for independent contractors. Partnering with arise virtual solutions allows us to offer the best clients and work environments to our contractors. We are the bridge to opportunity, connecting talented professionals with fulfilling work from home careers./em/ppem/em———————————————————————————————————————br/p ul/ul pemstrongResponsibilities:/strong/em/p pRespond to customer inquiries via email, phone, video chat or other means of communication as appropriate./p pSupport customers by troubleshooting problems and finding solutions./p pAssure that all conversations are handled in a tactful yet assertive manner; providing friendly service while maintaining accountability for quality of work./p pDocument all communications on the appropriate channels (CRM system) as required./p pMaintain excellent knowledge of all company products/services and industry trends in order to accurately answer questions about products/services and provide pertinent information about competitors./p pMaintain excellent knowledge of how to use CRM software/p pstrongRequirements:/strong/p ulliMust have a laptop or pc. If you do not have one we have resources to help./liliMust have ethernet internet connection/liliMust be able to pass a background check/li/ul p———————————————————————————————————————/p h1strongMcH Recruiting is not currently open to new or returning Customer Service Professionals that reside within California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin./strong/h1 p———————————————————————————————————————br/p ul/ul h2Job description/h2 pemstrongAbout McH Recruiting:/strong/em/p pemSince 2020, McH Recruiting has been a leading recruiting agency specializing in providing work-from-home opportunities for independent contractors. Partnering with arise virtual solutions allows us to offer the best clients and work environments to our contractors. We are the bridge to opportunity, connecting talented professionals with fulfilling work from home careers./em/ppem/em———————————————————————————————————————br/p ul/ul pemstrongResponsibilities:/strong/em/p pRespond to customer inquiries via email, phone, video chat or other means of communication as appropriate./p pSupport customers by troubleshooting problems and finding solutions./p pAssure that all conversations are handled in a tactful yet assertive manner; providing friendly service while maintaining accountability for quality of work./p pDocument all communications on the appropriate channels (CRM system) as required./p pMaintain excellent knowledge of all company products/services and industry trends in order to accurately answer questions about products/services and provide pertinent information about competitors./p pMaintain excellent knowledge of how to use CRM software/p pstrongRequirements:/strong/p ulliMust have a laptop or pc. If you do not have one we have resources to help./liliMust have ethernet internet connection/liliMust be able to pass a background check/li/ul p———————————————————————————————————————/p h1strongMcH Recruiting is not currently open to new or returning Customer Service Professionals that reside within California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin./strong/h1 p———————————————————————————————————————br/p ul/ul Apply tot his job