[Remote] Customer Service Hospitality – Reservations | Online

Note: The job is a remote job and is open to candidates in USA. Aisle and Abroad is seeking service-driven and detail-oriented individuals for a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations and providing a smooth customer experience. No prior experience is required, and training is provided. Responsibilities Assist clients with making and managing reservations for hotels, resorts, and travel-related services Provide clear and professional communication regarding booking details and availability Support the reservation process from inquiry through confirmation Review reservation information for accuracy, including dates and guest details Maintain organized records of client bookings and communications Provide follow-up support and respond to customer questions as needed Skills Strong communication skills with a customer-first approach Organized with attention to detail Comfortable using online systems and reservation tools Ability to manage tasks independently Customer service, hospitality, or administrative experience is helpful but not required Benefits Structured onboarding and training Access to reservation systems and travel resources Ongoing support and professional development Flexible work environment Collaborative and supportive team culture Company Overview Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. It was founded in 2022, and is headquartered in , with a workforce of 11-50 employees. Its website is