[Remote] Customer Service Engineer 1 - CT/MR, Madison WI

Note: The job is a remote job and is open to candidates in USA. Prism Data Consulting is dedicated to helping data professionals find their best fit. They are seeking a Customer Service Engineer to service CT/MR Imaging Equipment in the Madison, WI area, focusing on repairs, training operators, and managing financial performance within the territory. Responsibilities Service CT/MR Imaging Equipment in the Madison, WI area, ensuring timely and effective repairs Provide training to operators for optimal system performance, enhancing customer satisfaction Manage financial performance within the territory, focusing on revenue generation and expense control Maintain company assets, including a company car, cell phone, computer, and tools Establish and maintain professional relationships with customers and perform necessary administrative duties Skills Minimum high school diploma, Technical Degree, or equivalent experience 1-2+ years of field service experience in medical imaging equipment Proficient in the use of tools and service test equipment Strong customer service and communication skills Valid driver's license with a good driving record; ability to travel within assigned geography Familiarity with service, preventative maintenance, and modifications on medical imaging equipment Experience in testing, repairing, and maintaining capital medical equipment Benefits Comprehensive benefits package including medical, dental, vision insurance, and a 401(k) retirement plan Supportive and collaborative work environment that values diversity and individual contributions Flexible work environment that encourages personal and professional growth Company Overview At Prism Data Consulting, we transform raw information into strategic insights. It was founded in 2012, and is headquartered in , with a workforce of 11-50 employees. Its website is